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Starred by 3 users

Issue metadata

Status: Archived
Owner: ----
Closed: Sep 21
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: ----



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Blank screen after update

Reported by hfo...@cherrycreekacademy.org, Jun 27 2017

Issue description

Device name: Acer C810

From "Settings > About Chrome"
Application version: can't tell you because I can't get in
Operating system: I was upgrading from 58 to 59 Chrome OS

URLs (if applicable):

Steps to reproduce:
(1) Update to Chrome OS 59
(2) Restart
(3) 

Expected result: updated Chrome OS


Actual result: it comes back on, doesn't display the Chrome logo and word, and screen is obviously on (backlit) with no image. I did reset, and used a created recovery stick. When I updated again from 58 to 59, it went blank again. Not repeating the steps another time at the moment.




 
Labels: -OS-Android OS-Chrome

Comment 2 by zork@chromium.org, Sep 21 2017

Components: Internals>Installer
Project Member

Comment 3 by sheriffbot@chromium.org, Sep 21

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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