Issue metadata
Sign in to add a comment
|
Audio/video getting out of sync
Reported by
m3p...@gmail.com,
Jun 24 2017
|
||||||||||||||||||||||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0 Example URL: https://www.youtube.com/watch?v=-femX01N-KI Steps to reproduce the problem: 1. Just play any video 2. 3. What is the expected behavior? Audio/video in sync What went wrong? Not in sync Did this work before? Yes Earlier versions of Chrome, etc... Is it a problem with Flash or HTML5? N/A Does this work in other browsers? No Firefox, IE, Edge Chrome version: Version 61.0.3140.0 (Official Build) canary (32-bit) Channel: canary OS Version: 10.0 Flash Version: Contents of chrome://gpu: Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog. Graphics Feature Status Canvas: Software only, hardware acceleration unavailable CheckerImaging: Disabled Flash: Software only, hardware acceleration unavailable Flash Stage3D: Software only, hardware acceleration unavailable Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable Compositing: Software only, hardware acceleration unavailable Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only, hardware acceleration unavailable Video Decode: Software only, hardware acceleration unavailable Video Encode: Software only, hardware acceleration unavailable WebGL: Hardware accelerated but at reduced performance WebGL2: Unavailable Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_accelerated_vpx_decode disable_discard_framebuffer disable_framebuffer_cmaa disable_larger_than_screen_overlays exit_on_context_lost msaa_is_slow scalarize_vec_and_mat_constructor_args Problems Detected GPU rasterization should only be enabled on NVIDIA and Intel DX11+, and AMD RX-R2 GPUs for now.: 643850 Disabled Features: gpu_rasterization Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Accelerated VPx decoding is hanging on some videos.: 654111 Applied Workarounds: disable_accelerated_vpx_decode Overlay sizes bigger than screen aren't accelerated on some Intel drivers: 720059 Applied Workarounds: disable_larger_than_screen_overlays Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 6/24/2017, 8:26:57 AM Chrome version Chrome/61.0.3140.0 Operating system Windows NT 10.0.15063 Software rendering list version 13.8 Driver bug list version 10.15 ANGLE commit id 579d8c7dfcfa 2D graphics backend Skia/61 df669811b16e317b307b335822c4c7c881c1d163- Command Line "C:\Users\Randy\AppData\Local\Google\Chrome SxS\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 0 In-process GPU true Passthrough Command Decoder false Supports overlays false Sandboxed false GPU0 VENDOR = 0x8086, DEVICE= 0x0166 Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY2 23.9" Diagonal Monitor Size of \\.\DISPLAY1 15.5" Driver vendor Google Inc. Driver version 3.3.0.2 Driver date 2017/04/07 Pixel shader version 3.0 Vertex shader version 3.0 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER Google SwiftShader GL_VERSION OpenGL ES 2.0 SwiftShader GL_EXTENSIONS Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Window system binding version Window system binding extensions Direct rendering Yes Reset notification strategy 0x0000 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Diagnostics ... loading ... Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay. Seems to have started after a Windows 10 update about 9 months ago?
,
Jun 28 2017
Tested on Chrome Canary #61.0.3143.0 and Chrome Stable #59.0.3071.115 and unable to reproduce the issue. Please refer the screencast attached. @Reporter could you please try removing the extensions and creating a new profile to verify the issue. Please let us know if we have missed anything. Thanks in advance.
,
Jun 29 2017
To date 1) created new profile. No change. 2) Turned off all extensions. No Change. 3) Downloaded Canary version. No change. 4) Turned off all extensions. No change. 5) Ran in an incognito window. No change. 6) Turned off extensions. No change. So what's next?
,
Jun 29 2017
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Jun 29 2017
Seems your whole GPU has been blacklisted and we fell back to software rendering. Have you tried updating your graphics drivers?
,
Jun 29 2017
So far there aren't any upgrades available. What does "blacklisted" mean?
,
Jun 29 2017
It means we think there's a bug with your graphics drivers and have fallen back into software mode. Do you know what GPU and driver version you have? Are you checking in Windows Update or from the manufacturer's site?
,
Jun 29 2017
Intel HD 4000 driver. 12/21/15 Version 10.118.10 4358
,
Jun 29 2017
https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 looks like there are much more recent versions available. Can you try installing the latest version?
,
Jun 29 2017
I installed the latest from Intel. I was on 58, and installed 63. Appears to be working flawlessly! I'd have thought ASUS would have notified me of the Intel drivers, but like you, I had to go to the intel site to get the files. Thanks.
,
Jun 29 2017
Great, glad that helped! |
|||||||||||||||||||||||
►
Sign in to add a comment |
|||||||||||||||||||||||
Comment 1 by ligim...@chromium.org
, Jun 26 2017