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Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Jun 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: ----



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Android system web veiw

Reported by bluefire...@gmail.com, Jun 24 2017

Issue description

Device name:

From "Settings > About Chrome"
Application version:android system web veiw
Operating system: android 7.0 updared may 1st on tmoble

URLs (if applicable):none

Unable to install android system web veiw on phone. This keeps me from using apps like audible and others as they need this service. I go and try to enable this but pushing the button does nothing.

Steps to reproduce:
(1)
(2)
(3)

Expected result:


Actual result:




 
Components: Mobile>WebView

Comment 2 by ctzsm@chromium.org, Jun 26 2017

Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.
Sorry for the late response. 

I had installedAudible app and a game called Planet Commander made by GDCompany
When I tried launching either one it would say I needed to update android system web veiw and had a button that linked to this in the google app store. Though I was unable to update this way.

I did find the fix.  I had a second google account on my phone that seemed to be keeping me from updating certain google apps.  I got ride of it and were update them and it works now.

Comment 4 by ctzsm@chromium.org, Jun 28 2017

Thanks for letting us know, the information you provided is very helpful.

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