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Issue 736278 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 17
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug



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HTML5 published from Adobe Animate CC doesn't load on Chrome

Reported by amirshur...@gmail.com, Jun 23 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Example URL:
https://smartella.co.uk/Clients/Leigh/English%20new%2020.6/AHO10023_InternalTraining_ENG_v9.html

Steps to reproduce the problem:
1. Open the link > It doesn't load
2. Open it in any other browser > it works
3. 

What is the expected behavior?
loading the page correctly > it takes a few seconds

What went wrong?
It doesn't load at all

Does it occur on multiple sites: No

Is it a problem with a plugin? No 

Did this work before? Yes 

Does this work in other browsers? Yes

Chrome version: 58.0.3029.110  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 26.0 r0

It worked on some other people browsers. However, I am not sure which version/OS.
 

Comment 1 by woxxom@gmail.com, Jun 23 2017

Chrome 58: works here.

Chrome 61: doesn't work; devtools console shows "Uncaught RangeError: Maximum call stack size exceeded" which usually appears in minified javascript code such as https://code.createjs.com/createjs-2015.11.26.min.js used by the site in question due to overly complex expressions. Chrome 61 evidently reduced the complexity threshold.
Labels: Needs-Milestone
Cc: mmanchala@chromium.org
Components: UI
Labels: Needs-Feedback OS-Linux OS-Mac
Tested this issue on Windows-7,Windows-10,Mac-10.12.4 and Linux Ubuntu-14.04 using chrome stable version 59.0.3071.115  and canary 61.0.3143.0  by following steps :

1) Opened the Link 
https://smartella.co.uk/Clients/Leigh/English%20new%2020.6/AHO10023_InternalTraining_ENG_v9.html
2)Observed that Page is Loaded within few seconds
and in Mozilla Firefox also same behavior is seen

amirshurrab@ : Please find the screencast and confirm if anything is missed in triaging the issue and could you please provide Expected screencast for better understanding the Issue.

Thanks..!!

732678.ogv
489 KB View Download
Hi,
It doesn't work in your video. It shows a blank screen. It should show a green 'start' button.

It works in IE and Edge. Couldyou please try there?

Regars
Amir
Project Member

Comment 5 by sheriffbot@chromium.org, Jun 29 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "mmanchala@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by hdodda@chromium.org, Jun 30 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Tested the issue on windows 7 using chrome M59 #59.0.3071.115 and canary M61 #61.0.3144.0 and also in internet explorer , firefox browsers.

The behavior is same in all the browsers.

Attached screencast for reference.

@ amirshurrab-- Could you please provide us the expected result screenshot or video , that would help us in triaging the issue better.

Thanks!
736278.mp4
514 KB View Download
Hi,
Thanks for following up with this issue. I opened this file on IE
https://smartella.co.uk/Clients/Leigh/English%20new%2020.6/AHO10023_InternalTraining_ENG_v9.html

The attached video shows the result.

Please wait a few seconds for the file to load as it is a long one with no preloader. It loads on IE (and some other browsers) but not on Chrome. This is the file published from Adobe Animate (latest version with all patches) with no modifications at all.

Regards,
Amir
bug2.mp4
2.2 MB View Download
Project Member

Comment 8 by sheriffbot@chromium.org, Jun 30 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Triage-M59
Components: -UI Blink>HTML
Tested the issue on windows 7, Mac 10.12.5 and Ubuntu 14.04 using chrome M59 #59.0.3071.115.

Observing the same behavior in Chrome and Firefox.

Note: Able to open the file in Edge browser.

Routing this issue to HTML team for further triage of the issue.

Thanks!!

Comment 11 by tkent@chromium.org, Jul 11 2017

Labels: Needs-Bisect
Cc: ranjitkan@chromium.org
Labels: -Type-Compat -Needs-Bisect -Needs-Milestone -Needs-Triage-M59 M-61 Type-Bug
Status: Untriaged (was: Unconfirmed)
Able to reproduce the issue on chrome on Windows 10, MAC and Ubuntu 14.04. Issue is not seen on FF browser (took almost 2 minutes to load the application) but on chrome start button was not displayed even after 10 to 15 minutes.. Issue is seen on chrome even from M43 builds: 43.0.2357.134. Untriaging and removing bisect label.

Thanks.!

Comment 13 by tkent@chromium.org, Jul 13 2017

Labels: -M-61 Needs-Reduction
Status: Available (was: Untriaged)
Project Member

Comment 14 by sheriffbot@chromium.org, Jul 13

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Untriaged)
The page doesn't exist any longer.

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