HTML5 published from Adobe Animate CC doesn't load on Chrome
Reported by
amirshur...@gmail.com,
Jun 23 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Example URL: https://smartella.co.uk/Clients/Leigh/English%20new%2020.6/AHO10023_InternalTraining_ENG_v9.html Steps to reproduce the problem: 1. Open the link > It doesn't load 2. Open it in any other browser > it works 3. What is the expected behavior? loading the page correctly > it takes a few seconds What went wrong? It doesn't load at all Does it occur on multiple sites: No Is it a problem with a plugin? No Did this work before? Yes Does this work in other browsers? Yes Chrome version: 58.0.3029.110 Channel: stable OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 26.0 r0 It worked on some other people browsers. However, I am not sure which version/OS.
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Jun 29 2017
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Jun 29 2017
Tested this issue on Windows-7,Windows-10,Mac-10.12.4 and Linux Ubuntu-14.04 using chrome stable version 59.0.3071.115 and canary 61.0.3143.0 by following steps : 1) Opened the Link https://smartella.co.uk/Clients/Leigh/English%20new%2020.6/AHO10023_InternalTraining_ENG_v9.html 2)Observed that Page is Loaded within few seconds and in Mozilla Firefox also same behavior is seen amirshurrab@ : Please find the screencast and confirm if anything is missed in triaging the issue and could you please provide Expected screencast for better understanding the Issue. Thanks..!!
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Jun 29 2017
Hi, It doesn't work in your video. It shows a blank screen. It should show a green 'start' button. It works in IE and Edge. Couldyou please try there? Regars Amir
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Jun 29 2017
Thank you for providing more feedback. Adding requester "mmanchala@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 30 2017
Tested the issue on windows 7 using chrome M59 #59.0.3071.115 and canary M61 #61.0.3144.0 and also in internet explorer , firefox browsers. The behavior is same in all the browsers. Attached screencast for reference. @ amirshurrab-- Could you please provide us the expected result screenshot or video , that would help us in triaging the issue better. Thanks!
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Jun 30 2017
Hi, Thanks for following up with this issue. I opened this file on IE https://smartella.co.uk/Clients/Leigh/English%20new%2020.6/AHO10023_InternalTraining_ENG_v9.html The attached video shows the result. Please wait a few seconds for the file to load as it is a long one with no preloader. It loads on IE (and some other browsers) but not on Chrome. This is the file published from Adobe Animate (latest version with all patches) with no modifications at all. Regards, Amir
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Jun 30 2017
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 30 2017
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Jul 6 2017
Tested the issue on windows 7, Mac 10.12.5 and Ubuntu 14.04 using chrome M59 #59.0.3071.115. Observing the same behavior in Chrome and Firefox. Note: Able to open the file in Edge browser. Routing this issue to HTML team for further triage of the issue. Thanks!!
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Jul 11 2017
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Jul 12 2017
Able to reproduce the issue on chrome on Windows 10, MAC and Ubuntu 14.04. Issue is not seen on FF browser (took almost 2 minutes to load the application) but on chrome start button was not displayed even after 10 to 15 minutes.. Issue is seen on chrome even from M43 builds: 43.0.2357.134. Untriaging and removing bisect label. Thanks.!
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Jul 13 2017
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Jul 13
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 17
The page doesn't exist any longer. |
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Comment 1 by woxxom@gmail.com
, Jun 23 2017