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Chrome Remote Desktop Multiple Issues
Reported by
dahlingt...@gmail.com,
Jun 22 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Steps to reproduce the problem: Two Issues I have chrome and chrome remote desktop installed on 2 computers, both Win10. CRD version 59.0.3071.47. Issue 1 - Sharing as different users: 1. Server Comp - Share this computer for another user... 2. Client Comp - See and control... 3. Client Comp - Copy/paste PIN 4. Server Comp - Would you like to allow ... 5. Server Comp - Click Share. (Dialog goes away) 6. Server Comp - Hung at "Please select 'Share' ..." 7. Client Comp - The access code is invalid... Issue 2 - Sharing as same user: 1. Server Comp - Enable remote connections 2. Server Comp - enter PIN twice 3. Server Comp - Hang at "Enabling remote connections..." Starting chrome and CRD as admin had no effect. What is the expected behavior? Sharing to work What went wrong? CRD hung. WebStore page: https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp?hl=en Did this work before? Yes IDK Year 2016 Chrome version: 58.0.3029.110 Channel: stable OS Version: 10.0 Flash Version:
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Jun 30 2017
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Jul 5 2017
Tested on Chrome Stable #59.0.3071.115 and Chrome Desktop Version #60.0.3112.25 on Windows 10 and unable to reproduce the issue. Attached are screencast for issues #1&2 for reference. @Reporter -- Could you please try updating to latest versions as mentioned and by removing the extensions and creating a new profile to verify if the issue still persists. Please let us know if we have missed anything. Thanks in advance.
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Jul 11 2017
We're going to need logs to track these down. On the server computer: * With the app running, visit chrome://extensions * Ensure that the "Developer Mode" checkbox at the top right of the page is checked. * Scroll down to the Chrome Remote Desktop extension. * Click the main.html link. * Select the Console tab. * Repro the problem and copy/paste the logs. Can you also check Event Viewer and see if there are any messages from Chrome Remote Desktop.
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Jul 25 2017
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Comment 1 by ranjitkan@chromium.org
, Jun 29 2017