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Issue metadata

Status: WontFix
Owner: ----
Closed: Jun 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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60 forgets monitor orientation on logout

Project Member Reported by jayhlee@google.com, Jun 22 2017

Issue description

Chrome Version: Version 60.0.3112.34 (Official Build) beta (64-bit)
Chrome OS Version: 9592.22.0 (Official Build) beta-channel guado
Chrome OS Platform: GUADO ASUS Chromebox CN62
Corp enrolled device, using corp account.

Steps To Reproduce:
(1) Dual monitor setup. Primary monitor is HP Z30i and is normal orientation, extended monitor is HP Z24i and is at a 90 degree rotation. Primary is DisplayPort, extended is HDMI.

(2) Log into corp user and set HP Z24i to 90 degree rotation.

(3) Log out and log back in. Orientation is forgotten at logout and does not return at login.

Expected Result:
Orientation settings should be remembered and should probably be set for all users.

Actual Result:
Extended monitor returns to standard orientation.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
4/4

What is the impact to the user, and is there a workaround? If so, what is
it?
Means needing to manually turn monitor back to standard orientation (or cock head sideways) and then dig into settings to correct on every reboot / login.


Photo of monitor setup at (shared with google.com accounts):

https://drive.google.com/a/google.com/file/d/0B3BtTQPWWixOTDJnWGxpZS1BeUk/view?usp=sharing
 

Comment 1 by jayhlee@google.com, Jun 22 2017

Components: -OS>Kernel>Display UI>Settings
Labels: -Pri-3 ReleaseBlock-Beta Pri-1
Issue persists on 60.0.3112.41 / 9592.29.0. Video of issue is up at:

https://drive.google.com/a/google.com/file/d/0B3BtTQPWWixOdEtoWGxvRFphZU0/view?usp=sharing

as soon as I logout the display resets to standard orientation. 

Comment 2 by jayhlee@google.com, Jun 22 2017

This may be corp policy setting https://www.chromium.org/administrators/policy-list-3#DisplayRotationDefault to 0 (standard orientation) for enrolled devices.

Comment 3 by jayhlee@google.com, Jun 22 2017

Labels: -ReleaseBlock-Beta

Comment 4 by jayhlee@google.com, Jun 22 2017

Summary: 60 forgets monitor orientation on logout (was: 60 forgets monitor orientation on logut)

Comment 5 by jayhlee@google.com, Jun 22 2017

Status: WontFix (was: Unconfirmed)
This is WAI.

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