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Issue 735738 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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mouse depressions working randomly, then 1 CPU maxes out.

Reported by morphiou...@gmail.com, Jun 21 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.109 Safari/537.36

Steps to reproduce the problem:
1. I am not sure how to reproduce the bug. 
2. 
3. 

What is the expected behavior?
hyperlinks, a checkbox, and search boxes to be activated and not have a memory / CPU leak. This issue appeared only since the version 59 upgrade. 

What went wrong?
When ever I click on a hyperlink, a checkbox, a search box Chrome acts as if it is not seeing the depression on the item. Then randomly every 5-10 minutes when I click on an item I the mouse goes into slow movement mode as one CPU out of 8 maxes out and stays maxed out. This does not resolve itself and the only solution I can find it to shut down Chrome via Task Manager which takes a while to get to as the whole machine goes into slow moving mode. I cannot find any issues in an crash logs. 

Did this work before? Yes 58

Chrome version: 59.0.3071.109  Channel: stable
OS Version: 10.0
Flash Version: -

Please let me know if you would like to access my machine.
 
Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue on Windows-10 using chrome latest stable #59.0.3071.109.

Observations:
--------------
1. Opened few tabs including chrome webstore
2. Opened chrome task manager
3. Performed mouse operations like clicking on hyperlink, checkbox, typing in search box
4. Observed few spike in the task manager but not more than 6% of cpu usage

morphious@ Could you please recheck this issue by creating a new profile under chrome://settings with no apps or extensions in your browser, If issue still persists please let us know.

Thanks!
Hello, 

1. I have uninstalled with advanced registry remove from Revo Uninstaller and deleted all traces of all chrome files and rebooted.
2. Completed a fresh install from the stand alone installer and then created a new profile in settings.
3. Did a full shutdown and reboot. 
4. All video, mouse, motherboard, drive bus software and OS are current versions. 

The problem is still present with a clean install. 

Is there a way to change the directory of the install?  If this is a memory / disk issue, placing it on a different section of the hard drive may help. 

Is it possible there might be some kind of IRQ conflict? 

I have searched the Windows logs and there is nothing relating to this and their is no Chrome crash log. 

Project Member

Comment 3 by sheriffbot@chromium.org, Jun 22 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Hello, Any update on this as Chrome is unusable in this state.  

Comment 5 by hdodda@chromium.org, Jun 28 2017

Labels: Performance-Memory
Labels: Needs-Triage-M59
Any update on this? This is causing major issues in my ability to get my work complete with Chrome.
Very sad being a gSuite Admin/User that I now have to use FireFox as my default web browser for gSuite servces, as I can not longer get Chrome to function. 

Is anyone even checking these or have I been placed into a vortex of never read again open ended cases? 
Hello???

Comment 11 Deleted

It might be useful to make this actionable on our end if you provide a trace.

See https://www.chromium.org/developers/how-tos/submitting-a-performance-bug
Components: Blink>Input
Status: WontFix (was: Unconfirmed)
Closing due to lack of feedback requested but not provided. Feel free to open a new issue with the details requested if this reproduces.

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