PDFViewer google Chrome issue
Reported by
josuevu...@gmail.com,
Jun 21 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.109 Safari/537.36 Steps to reproduce the problem: 1. Send the file to google chrome 2. print out the pdf for a custom page 3. the custom page is for continuum page 4. width 10.5 cm 5. height 10 cm What is the expected behavior? the expected behavior is that for this custome page works and fills out the continuum page on all its content but not a tiny version as currently version happened. What went wrong? this is the output after printing with chrome and adobe reader. Adobe reader prints perfectly but chrome doesnt Did this work before? No Does this work in other browsers? Yes Chrome version: 59.0.3071.109 Channel: stable OS Version: 10.0 Flash Version:
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Jun 21 2017
Can you explain what a "continuum page" is? What model is the printer?
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Jun 21 2017
sorry, I meant Continuous Paper and the model of printer is epson FX-890 that is matrix printer and for Continuous Paper
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Jun 21 2017
Thank you for providing more feedback. Adding requester "thestig@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 22 2017
Hi, please if you have some news about this case please let me know and if want to know some more details about this issues contact me, regards.
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Jun 22 2017
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Jun 23 2017
Hi, Any update for this issue? thanks in advanced
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Jun 26 2017
thestig@ is this an issue on the printing side?
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Jun 26 2017
Yes, It's. From the PDF Viewer works well...but when it's printing gets so wrong as you see in the image...
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Jun 28 2017
Hi there, Any update for this issue? sorry to bother you but this is an issue that we have on production enviroment and we are under pressure for this issue. Thanks in advanced!
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Jun 30 2017
Hi there, Any update? we apreciate your help on this!
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Jul 1 2017
Lack of comments usually means no updates. I'm sorry to hear you are under pressure in a production environment, but if this setup never worked before, it doesn't sound like something you should deploy to production. Anyway, in print preview, if you select "More settings" to expand the settings drop down, do you have a "Quality" setting? If so, what is it set to when you printed? Is theer a "120x144 dpi" choice? Can you try that and see if the output improves?
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Jul 5 2017
Hi there, Have you seen this error? any update? Thanks in advanced!
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Jul 5 2017
As mentioned in #12, no comments usually means no updates. We'll post when we've had a chance to dig into the issue.
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Jul 11 2017
josuevu186@, your original report seemed suggesting Chrome printed the page with smaller width (/a tiny version in your phrase). But in comment #13, the two images both show correct width. Can you let us know what the problem is? And what is the paper size you use or set?
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Jul 11 2017
Ok, let me clear this. In the comment 13 as you can see, the difference between acrobat reader and chrome printing is that acrobat reader looks a little bit bigger than chrome. Our paper size is width 10.5 cm height 10 cm as you see is a special shorter paper that we use epson fx-890 on windows 10. When I say a little bit bigger I meant that the priting result is more accurate on adobe reader than chrome
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Jul 19 2017
We have the same problem with version 58 the print came out correctly with version 59 the print comes out as reduced by 50%. The printing is done on an epson FX-890 printer |
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Comment 1 by pbomm...@chromium.org
, Jun 21 2017Components: Internals>Plugins>PDF
Labels: M-59