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Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Unable to drag'n'drop PNG images into Microsoft PowerPoint for Mac

Reported by r...@lillack.net, Jun 21 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.104 Safari/537.36

Steps to reproduce the problem:
1. Open a webpage that contains a PNG image, ie. https://en.wikipedia.org/wiki/File:PNG_demo_Banana.png
2. Create a new presentation in PowerPoint for Mac.
3. Drag the image onto a slide of the presentation.

What is the expected behavior?
The image is added to the PowerPoint slide.

What went wrong?
PowerPoint rejects the data and does not add the image to the slide.

Why I think this is a Chrome bug:
- It does work with Safari
- It does work with Firefox
- It does work with Chrome on Windows

Why it might be a weird interaction issue between Chrome/PowerPoint:
- It does work, when dragging PNGs from Chrome into a different application (say, Apple Mail or Messages)
- It does work with JPEG images

As you can see from the second try in the attached GIF, waiting for PowerPoint to get activated before dropping, does make the "forbidden" sign at the mouse pointer go away, but it did not change a thing regarding the acceptance of the image.

Did this work before? N/A 

Chrome version: 59.0.3071.104  Channel: n/a
OS Version: OS X 10.12.5
Flash Version: 

PowerPoint for Windows seems to only take the URL of the dragged image and re-downloads it. This is not the case with PowerPoint for Mac, so I suspect Chrome is "at fault" by offering the wrong set of mimetype for the image data.

I tried the latest Chromium build (Revision: 481153) to no avail.
 
2017-06-15 11_55_49 unable to drag to powerpoint from chrome.gif
952 KB View Download
Labels: Needs-Triage-M59
Status: WontFix (was: Unconfirmed)
I can't get Powerpoint to accept images dragged from a webpage or from the desktop - in both cases the browser window loads the image. The Poewrpoint slide does not accept the file.

I get the exact same behavior in Safari. 

Comment 3 by r...@lillack.net, Jul 6 2017

This issue is about "Microsoft PowerPoint for Mac" (a native application part of Microsoft Office for Mac), it is NOT about PowerPoint Online (which is a web-based application).

Comment 4 by r...@lillack.net, Jul 28 2017

Hey there again,

I may not have been clear enough in my description of the issue. It is 100% reproducible, that one cannot drag PNG images from Chrome to Microsoft PowerPoint (the native MacOS application) on the Mac. Meanwhile the exact same action works flawlessly on Safari and Firefox.

This is a real issue for the users of the product I am working on.

Please give me ANY kind of hint about how I can help resolving this issue.

Thanks!

Cc: shrike@chromium.org
Hello rob@lilack.net,

I can't seem to get a trial version of PowerPoint to try to debug this problem, but even then, this seems like a bug Microsoft PowerPoint on the Mac. I can drag the image from Chrome onto Preview in the dock and the image opens (so Preview is able to get image data from the pasteboard), and I can do the same with Safari, which opens the image's URL (so URL data is present).

Comment 6 by r...@lillack.net, Aug 3 2017

You can sign up for a free trial at https://products.office.com/en-us/try and cancel during the first month. Also, I can try to give you access to my family account if that makes things easier.

I understand that this might very well be a PowerPoint issue, but why does it work with Safari and Firefox then?

Maybe those browser are offering the data in a different, additional mime-type?

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