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my MPEG videos don't play any more
Reported by
bken0...@gmail.com,
Jun 21 2017
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 9460.60.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.91 Safari/537.36 Platform: Platform 9460.60.0 (Official Build) stable-channel peppy Example URL: n/a Steps to reproduce the problem: 1. I have 3 videos in a zip file on my downloads 2. they are MPEG.video 3. They used to play but now do not What is the expected behavior? These are important videos that I need to keep What went wrong? Chrome support told me the update no longer supports these files Did this work before? Yes Back in May 2017 Is it a problem with Flash or HTML5? N/A Does this work in other browsers? N/A Chrome version: 59.0.3071.91 Channel: stable OS Version: 9460.60.0 Flash Version: Shockwave Flash 26.0 r0 Contents of chrome://gpu: Graphics Feature Status Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Disabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Panel Fitting: Unavailable Rasterization: Software only. Hardware acceleration disabled Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use count_all_in_varyings_packing decode_encode_srgb_for_generatemipmap disable_discard_framebuffer disable_framebuffer_cmaa msaa_is_slow scalarize_vec_and_mat_constructor_args Problems Detected Chrome OS panel fitting is only supported for Intel IVB and SNB Graphics Controllers Disabled Features: panel_fitting Framebuffer discarding causes jumpy scrolling on Mali drivers: 301988 Applied Workarounds: disable_discard_framebuffer Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Mesa drivers in ChromeOS handle varyings without static use incorrectly: 333885 Applied Workarounds: count_all_in_varyings_packing Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Decode and Encode before generateMipmap for srgb format textures on Chromeos Intel: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line. Disabled Features: rasterization Raster is using a single thread. Disabled Features: multiple_raster_threads Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Version Information Data exported 6/21/2017, 1:36:17 AM Chrome version Chrome/59.0.3071.91 Operating system Linux 3.8.11 Software rendering list version 13.8 Driver bug list version 10.101 ANGLE commit id a9042d3c1952 2D graphics backend Skia/59 0 Command Line Args --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=26.0.0.102 --ui-prioritize-in-gpu-process --use-gl=egl --gpu-sandbox-failures-fatal=yes --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --max-unused-resource-memory-usage-percentage=5 --login-profile=user --has-chromeos-keyboard --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --enable-prefixed-encrypted-media --enable-consumer-kiosk --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --login-manager --first-exec-after-boot --vmodule=*chromeos/login/*=1,auto_enrollment_controller=1,*plugin*=2,*zygote*=1,*/ui/ozone/*=1,*/ui/display/manager/chromeos/*=1,power_button_observer=2,webui_login_view=2,lock_state_controller=2,webui_screen_locker=2,screen_locker=2 Driver Information Initialization time 108 In-process GPU false Passthrough Command Decoder false Supports overlays false Sandboxed true GPU0 VENDOR = 0x8086, DEVICE= 0x0a06 Optimus false Optimus false AMD switchable false Driver vendor Mesa Driver version 17.1.0 Driver date Pixel shader version 3.00 Vertex shader version 3.00 Max. MSAA samples 8 Machine model name Machine model version GL_VENDOR Intel Open Source Technology Center GL_RENDERER Mesa DRI Intel(R) Haswell Mobile GL_VERSION OpenGL ES 3.0 Mesa 17.1.0-devel (git-9baf1ff8fc) GL_EXTENSIONS GL_EXT_blend_minmax GL_EXT_multi_draw_arrays GL_EXT_texture_filter_anisotropic GL_EXT_texture_compression_dxt1 GL_EXT_texture_format_BGRA8888 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_mapbuffer GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_stencil8 GL_OES_texture_3D GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_half_float GL_EXT_texture_sRGB_decode GL_OES_EGL_image GL_OES_depth_texture GL_OES_packed_depth_stencil GL_EXT_texture_type_2_10_10_10_REV GL_OES_get_program_binary GL_APPLE_texture_max_level GL_EXT_discard_framebuffer GL_EXT_read_format_bgra GL_NV_fbo_color_attachments GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_vertex_array_object GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_EXT_robustness GL_EXT_texture_rg GL_EXT_unpack_subimage GL_NV_draw_buffers GL_NV_read_buffer GL_NV_read_depth GL_NV_read_depth_stencil GL_NV_read_stencil GL_EXT_draw_buffers GL_EXT_map_buffer_range GL_KHR_debug GL_KHR_robustness GL_OES_depth_texture_cube_map GL_OES_surfaceless_context GL_EXT_color_buffer_float GL_EXT_separate_shader_objects GL_EXT_shader_integer_mix GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_polygon_offset_clamp GL_EXT_texture_border_clamp GL_KHR_context_flush_control GL_KHR_robust_buffer_access_behavior GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_sample_shading GL_OES_sample_variables GL_OES_shader_multisample_interpolation GL_OES_texture_border_clamp GL_OES_texture_stencil8 GL_EXT_blend_func_extended GL_EXT_clip_cull_distance GL_MESA_shader_integer_functions Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Mesa Project Window system binding version 1.4 (DRI2) Window system binding extensions EGL_EXT_image_dma_buf_import EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_get_all_proc_addresses EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image_base EGL_KHR_no_config_context EGL_KHR_reusable_sync EGL_KHR_surfaceless_context EGL_KHR_wait_sync EGL_MESA_configless_context EGL_MESA_drm_image EGL_MESA_image_dma_buf_export Direct rendering Yes Reset notification strategy 0x8261 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only RG_88 Software only BGR_565 GPU_READ RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE RGBA_8888 GPU_READ, SCANOUT_CPU_READ_WRITE BGRX_8888 GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE BGRA_8888 GPU_READ, SCANOUT_CPU_READ_WRITE RGBA_F16 Software only YVU_420 GPU_READ YUV_420_BIPLANAR Software only UYVY_422 Software only Log Messages [1091:1117:0621/004344.764552:VERBOSE1:drm_device_manager.cc(54)] : Could not initialize DRM device for /sys/devices/platform/vgem/drm/card1 [1091:1117:0621/004345.688522:VERBOSE1:drm_display.cc(102)] : DRM configuring: device=/sys/devices/pci0000:00/0000:00:02.0/drm/card0 crtc=19 connector=28 origin=0,0 size=1366x768 How can I access these files and save them?
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Jun 28 2017
ok, so do an update and then try to play them again?
,
Jun 28 2017
Thank you for providing more feedback. Adding requester "avkodipelli@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 28 2017
the video exceeds the 10MB limit. is that why it won't play? but it used to. is that a new limit?
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Jun 28 2017
I wanted to add that I was feeling totally hopeless about this, so thank you for replying and trying to help me.
,
Jun 28 2017
ok, so do an update and then try to play them again? -- yes please test with latest update and share device version here if issue observed the video exceeds the 10MB limit. is that why it won't play? but it used to. is that a new limit? -- there is no specific limit for video, 10MB is not a problem Please upload test video to google drive and share link here with permissions to access. Thanks!
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Jul 13 2017
reporter@, are you able to play the video now?
,
Jul 28 2017
no response from reporter, close this bug. |
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Comment 1 by avkodipelli@chromium.org
, Jun 27 2017Labels: Needs-Feedback