Chrome Browser Occurred Blackscreen using Symantec Endpoint Protection(Security solution)
Reported by
sksmswjd...@gmail.com,
Jun 20 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; InfoPath.3; rv:11.0) like Gecko Steps to reproduce the problem: 1. Install the Symantec Endpoint Protection in the PC 2. Blackscreen occurs only with a specific PC. 3. It is difficult to reproduce. I have a Chrome.DMP What is the expected behavior? Black Screen and I can't Internet and setting. What went wrong? Chrome Browser Occurred Blackscreen using Symantec Endpoint Protection(Security solution). http://naver.me/FFkwuUk0 you can download Chrome Dump via URL. Would you please check the DMP? Thank you. Crashed report ID: How much crashed? Whole browser Is it a problem with a plugin? N/A Did this work before? N/A Chrome version: <Copy from: 'about:version'> Channel: n/a OS Version: 7 Flash Version: Shockwave Flash 26.0 r0 I'd like a way to solve it without erasing Symantec Endpoint protection. and I can't speak English well.
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Jun 29 2017
Reporter@ Could you please confirm whether you are observing black screen or a browser crash.If you are observing browser crash please provide any sample crash ID's from chrome://crashes for further investigation. Also please provide chrome version you are using from chrome://versions. Thanks!
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Nov 6 2017
Closing due to lack of feedback response that has been requested. If the issue still reproduces please open a new issue with the details requested. |
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Comment 1 by ranjitkan@chromium.org
, Jun 29 2017