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Issue 734829 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome Browser Occurred Blackscreen using Symantec Endpoint Protection(Security solution)

Reported by sksmswjd...@gmail.com, Jun 20 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; InfoPath.3; rv:11.0) like Gecko

Steps to reproduce the problem:
1. Install the Symantec Endpoint Protection in the PC
2. Blackscreen occurs only with a specific PC.
3. It is difficult to reproduce. I have a Chrome.DMP

What is the expected behavior?
Black Screen and I can't Internet and setting.

What went wrong?
Chrome Browser Occurred Blackscreen using Symantec Endpoint Protection(Security solution). 

http://naver.me/FFkwuUk0

you can download Chrome Dump via URL.

Would you please check the DMP?

Thank you.

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: <Copy from: 'about:version'>  Channel: n/a
OS Version: 7
Flash Version: Shockwave Flash 26.0 r0

I'd like a way to solve it without erasing Symantec Endpoint protection.
and I can't speak English well.
 
Labels: Needs-Milestone
Cc: jbanavatu@chromium.org
Labels: Needs-Feedback
Reporter@ Could you please confirm whether you are observing black screen or a browser crash.If you are observing browser crash please provide any sample crash ID's from chrome://crashes for further investigation.

Also please provide chrome version you are using from chrome://versions.

Thanks!
Status: WontFix (was: Unconfirmed)
Closing due to lack of feedback response that has been requested. If the issue still reproduces please open a new issue with the details requested.

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