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Issue 734412 link

Starred by 3 users

Issue metadata

Status: Archived
Owner:
Last visit > 30 days ago
Closed: Oct 4
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Drawing and input issues after updating Chrome OS beta to 60.0.3112.26

Project Member Reported by romainlab@google.com, Jun 18 2017

Issue description

Chrome Version: 60.0.3112.26 (Official build) beta ()32-bit
Chrome OS Version: 9592.15.0 beta-channel nyan_big
Chrome OS Platform: Acer CB5-311-T1UU
Firmware version: Google_Nyan_Big.5771.63.0
Network info: Wifi OnHub

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Start the Chromebook
(2) On the login screen, observe the flickering, the password input field acting (caret jumping around, input not being displayed)
(3) Once logged in (blindly typing in input fields still works), observe the undrawn patches on the desktop, or in any window
(4) Move the mouse around, it causes a lot of flickering with drawing artifacts happening everywhere on the screen
(5) Try clicking elements in the UI, it becomes unresponsive sometimes

Expected Result:
No drawing artifacts and flickering, ability to type text and seeing that text, ability to click windows and tabs

Actual Result:
See description in steps to reproduce

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always

What is the impact to the user, and is there a workaround? If so, what is
it?
There is no workaround, the laptop became unusable as soon as it got the update. I had to submit this bug report from another computer.

Please provide any additional information below. Attach a screen shot or
log if possible.
The Acer CB15 that has the issue is in dev mode.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Panel Fitting: Unavailable
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
disable_framebuffer_cmaa
scalarize_vec_and_mat_constructor_args
unpack_overlapping_rows_separately_unpack_buffer
Problems Detected
Chrome OS panel fitting is only supported for Intel IVB and SNB Graphics Controllers
Disabled Features: panel_fitting
GPU rasterization on CrOS is blacklisted on non-Intel GPUs for now.: 684094
Disabled Features: gpu_rasterization
Framebuffer discarding causes jumpy scrolling on Mali drivers: 301988
Applied Workarounds: disable_discard_framebuffer
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Unpacking overlapping rows from unpack buffers is unstable on NVIDIA GL driver: 596774
Applied Workarounds: unpack_overlapping_rows_separately_unpack_buffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported	6/18/2017, 9:21:24 AM
Chrome version	Chrome/60.0.3112.26
Operating system	Linux 3.10.18
Software rendering list version	13.7
Driver bug list version	10.9
ANGLE commit id	17cfb6c47490
2D graphics backend	Skia/60 0
Command Line	/opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=26.0.0.120 --ppapi-flash-args=enable_hw_video_decode=0,enable_hw_video_decode_ave=0 --ui-prioritize-in-gpu-process --use-gl=egl --gpu-sandbox-failures-fatal=yes --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --max-unused-resource-memory-usage-percentage=5 --system-developer-mode --login-profile=user --has-chromeos-keyboard --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --enable-prefixed-encrypted-media --enable-consumer-kiosk --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --login-manager --first-exec-after-boot --vmodule=*chromeos/login/*=1,auto_enrollment_controller=1,*plugin*=2,*zygote*=1,*/ui/ozone/*=1,*/ui/display/manager/chromeos/*=1,power_button_observer=2,webui_login_view=2,lock_state_controller=2,webui_screen_locker=2,screen_locker=2
Driver Information
Initialization time	287
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	false
Sandboxed	true
GPU0	VENDOR = 0x0000, DEVICE= 0x0000
Optimus	false
Optimus	false
AMD switchable	false
Driver vendor	NVIDIA
Driver version	24.04
Driver date	
Pixel shader version	3.20
Vertex shader version	3.20
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	NVIDIA Corporation
GL_RENDERER	NVIDIA Tegra K1 (nvgpu)/integrated
GL_VERSION	OpenGL ES 3.2 NVIDIA 24.04
GL_EXTENSIONS	GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_buffer_storage GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_copy_image GL_EXT_debug_label GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_geometry_point_size GL_EXT_geometry_shader GL_EXT_gpu_shader5 GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisample_compatibility GL_EXT_occlusion_query_boolean GL_EXT_primitive_bounding_box GL_EXT_render_snorm GL_EXT_robustness GL_EXT_separate_shader_objects GL_EXT_shader_implicit_conversions GL_EXT_shader_integer_mix GL_EXT_shader_io_blocks GL_EXT_shader_texture_lod GL_EXT_shadow_samplers GL_EXT_sparse_texture GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_tessellation_point_size GL_EXT_tessellation_shader GL_EXT_texture_border_clamp GL_EXT_texture_buffer GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map_array GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_view GL_EXT_unpack_subimage GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_NV_bgr GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NV_conditional_render GL_NV_copy_buffer GL_NV_copy_image GL_NV_draw_buffers GL_NV_draw_instanced GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_EGL_stream_consumer_external GL_NV_explicit_attrib_location GL_NV_fbo_color_attachments GL_NV_framebuffer_blit GL_NV_framebuffer_multisample GL_NV_generate_mipmap_sRGB GL_NV_instanced_arrays GL_NV_internalformat_sample_query GL_NV_gpu_shader5 GL_NV_image_formats GL_NV_occlusion_query_samples GL_NV_non_square_matrices GL_NV_pack_subimage GL_NV_packed_float GL_NV_packed_float_linear GL_NV_path_rendering GL_NV_pixel_buffer_object GL_NV_polygon_mode GL_NV_read_buffer GL_NV_read_depth GL_NV_read_depth_stencil GL_NV_read_stencil GL_NV_secure_context GL_NV_shader_noperspective_interpolation GL_NV_shadow_samplers_array GL_NV_shadow_samplers_cube GL_NV_sRGB_formats GL_NV_texture_array GL_NV_texture_border_clamp GL_NV_texture_compression_latc GL_NV_texture_compression_s3tc GL_NV_texture_compression_s3tc_update GL_NV_timer_query GL_NV_viewport_array GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_copy_image GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_texture_border_clamp GL_OES_tessellation_point_size GL_OES_tessellation_shader GL_OES_texture_buffer GL_OES_geometry_point_size GL_OES_geometry_shader GL_OES_gpu_shader5 GL_OES_shader_io_blocks GL_OES_texture_view GL_OES_primitive_bounding_box GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_sample_shading GL_OES_sample_variables GL_OES_shader_image_atomic GL_OES_shader_multisample_interpolation GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_cube_map_array GL_OES_texture_npot GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_stencil8 GL_OES_texture_storage_multisample_2d_array GL_OES_vertex_array_object GL_OES_vertex_half_float GL_ANDROID_extension_pack_es31a
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	NVIDIA
Window system binding version	1.4
Window system binding extensions	EGL_EXT_create_context_robustness EGL_EXT_image_dma_buf_import EGL_EXT_image_dma_buf_import_modifiers EGL_EXT_image_flush_external EGL_EXT_output_base EGL_EXT_stream_acquire_mode EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context_no_error EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_reusable_sync EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_KHR_stream_cross_process_fd EGL_KHR_stream_fifo EGL_KHR_stream_producer_eglsurface EGL_KHR_surfaceless_context EGL_NV_cuda_event EGL_NV_stream_metadata EGL_NV_stream_remote EGL_NV_stream_reset EGL_NV_stream_socket EGL_NV_stream_socket_unix EGL_NV_stream_sync EGL_NV_stream_fifo_next EGL_NV_stream_consumer_gltexture_yuv EGL_NV_sync EGL_NV_system_time EGL_NV_output_drm_atomic EGL_NVX_image_flush_external_targets
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	GPU_READ
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
RGBA_8888	GPU_READ, SCANOUT_CPU_READ_WRITE
BGRX_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
BGRA_8888	GPU_READ, SCANOUT_CPU_READ_WRITE
RGBA_F16	Software only
YVU_420	GPU_READ
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Log Messages
[1236:1278:0618/090158.491892:VERBOSE1:drm_device_manager.cc(54)] : Could not initialize DRM device for /sys/devices/platform/vgem/drm/card0
[1236:1278:0618/090159.650145:VERBOSE1:drm_display.cc(102)] : DRM configuring: device=/sys/devices/platform/tegra-drm/drm/card1 crtc=5 connector=12 origin=0,0 size=1920x1080
[1236:1278:0618/090159.652264:ERROR:drm_display.cc(179)] : Failed to set color correction for display: crtc_id = 5


 

Comment 1 by ryutas@chromium.org, Jun 21 2017

We got another report and I could also reproduce the same issue following the steps that provided by romainlab@ as well.
Please refer the attached video/log/photo files for more details.
https://drive.google.com/open?id=0B01YYztUbOCuNWhRLUhES1dMWmM
Acer Chromebook 13 (CB5-311)
Version: 60.0.3112.26 
Chrome OS Version: 9592.15.0 beta-channel nyan_big
Firmware Version: Google_Nyan_Big.5771.63.0

Also could reproduce it from HP 14 G3 and more details below link as well.
https://drive.google.com/open?id=0B3b_geWiFoj8ZHdybkdxNTUydmM 

It would be nice if someone able to start looking into the issue.

I also confirmed that moving the Chromebook that had this issue back to the stable channel removes the issue.

Comment 3 by ryutas@chromium.org, Jun 23 2017

Cc: ryutas@chromium.org
Components: OS>Kernel>Display
Labels: Hotlist-Enterprise
Project Member

Comment 4 by sheriffbot@chromium.org, Jul 12 2017

Labels: Hotlist-Google

Comment 5 by roy...@google.com, Aug 18 2017

Labels: -Pri-3 Pri-2
Owner: josa...@chromium.org
[Josafat: Can you help us route this. Not sure which team can give guidance on next steps]
Cc: dcasta...@chromium.org
This was fixed a while ago...
9592.15.0 was pushed on 2017-06-09. Are we sure we still have the same issue on the latest beta?
Chromebook Pixel 2 here. This issue still exists. 

Version 61.0.3163.110 (Official Build) beta (64-bit)

Video: https://photos.app.goo.gl/fce7LVuCfPE7qSsk1
Project Member

Comment 9 by sheriffbot@chromium.org, Oct 4

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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