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Issue 732530 link

Starred by 2 users
Status: Duplicate
Merged: issue 732885
Owner:
█ chinyue@chromium.org
Last visit > 30 days ago
Closed: Jul 2017
Cc:
dgreid@chromium.org
cros-test-platform@google.com
█ chinyue@chromium.org
cychiang@chromium.org
chromeos-audio-bugs@google.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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[Terra] Onboard audio is missing after rebooting the device with manual selection.

Project Member Reported by sontis@chromium.org, Jun 12 2017 
Google Chrome 60.0.3112.30 (Official Build) beta (64-bit)
Platform 9592.18.0 (Official Build) beta-channel terra
Firmware Version Google_Terra.7287.154.80
JavaScript V8 6.0.286.13
Flash 26.0.0.120 

What steps will reproduce the problem?
(1) sign in to the device.
(2) Play any youtube vedio.
(3) plug any external audio peripheral (HDMI monitor/ USB headset/3.5 headset)
(4) Manually switch the audio out to Onboard speakers.
(5) Reboot the device.
(6) Play any youtube video.

What is the expected result?
Onboard audio should work properly.

What happens instead?
Audio is missing(Onboard audio is not working).


Note:
Manually switching between external audio peripheral and onboard audio is fixing this issue.

Please use labels and text to provide additional information.


For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

Comment 2 by chinyue@chromium.org, Jun 14 2017

Owner: chinyue@chromium.org

Comment 3 by sontis@chromium.org, Jun 15 2017

Labels: M-60

Comment 4 by frankt3...@gmail.com, Jun 21 2017 

Happened a few DEV releases ago. Sound with headset only.

Google Chrome	61.0.3129.0 (Official Build) dev (64-bit)
Revision	0
Platform	9647.0.0 (Official Build) dev-channel parrot
Firmware Version	Google_Parrot.2685.37.0

chrome://system shows INCORRECT headphone status when NO HEADPHONE is plugged in:
viz:
=== cras_test_client --dump_server_info ===
System Volume (0-100): 100 
Capture Gain (-16.50 - 30.00): 20.00dB 
User muted: Muted
Output Devices:
	ID	Name
	10	HDA Intel PCH: HDMI 2:0,8
	9	HDA Intel PCH: HDMI 1:0,7
	8	HDA Intel PCH: HDMI 0:0,3
	5	HDA Intel PCH: ALC269VB Analog:0,0
Output Nodes:
	Stable Id	 ID	 Vol   Plugged	L/R swapped	      Time Hotword	Type		 Name
	(d9afaca2)	10:0	  100       no	            no	         0        	HDMI             HDMI/DP,pcm=8 Jack
	(676cc846)	9:0	  100       no	            no	         0        	HDMI             HDMI/DP,pcm=7 Jack
	(61a99c10)	8:0	  100       no	            no	         0        	HDMI             HDMI/DP,pcm=3 Jack
	(3e4505df)	5:0	  100       no	            no	         0        	HEADPHONE        Headphone
	(ab4dcbce)	5:1	    0      yes	            no	1498068111

Comment 5 by frankt3...@gmail.com, Jun 21 2017 

Numerous PWashes and full Restores = no joy BTW.

Comment 6 by gkihumba@google.com, Jul 10 2017 

Any updates? M60 goes stable in 3 weeks.

Comment 7 by cychiang@chromium.org, Jul 11 2017 

I think terra issue in #0 is the same as https://bugs.chromium.org/p/chromium/issues/detail?id=732885, which has been fixed on R60.

Hi sontis, could you please verify this on Terra?

As for #4, that is a different issue.
Could you please also test #4 and possibly file another issue ?

Thanks!

Comment 8 by chinyue@chromium.org, Jul 11 2017 

Thanks Jimmy!

Yes this is a duplicate of  issue 732885 , I set the owner to myself when I was working on  issue 732885  but I forgot to update here after it's fixed.

Comment 9 by chinyue@chromium.org, Jul 11 2017

Mergedinto: 732885
Status: Duplicate (was: Untriaged)

Comment 10 by sontis@chromium.org, Jul 11 2017 

Verified on M60 build 9592.51.0 and M61 build 9734.0.0
►

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