New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 730922 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Facebook video seek not working.

Reported by nithin...@gmail.com, Jun 8 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.86 Safari/537.36

Example URL:
https://www.facebook.com/GoogleIndia/videos/1967261283508308/

Steps to reproduce the problem:
1. Go to the link i provided. 
2. Play the video.
3. Try seeking the video, once seek is done, video is not playing.

What is the expected behavior?
The Video has to play continuously without pause.

What went wrong?
Video is paused and not playing. 

Did this work before? N/A 

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? Yes

Chrome version: 59.0.3071.86  Channel: stable
OS Version: 10.0
Flash Version: 

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_d3d11
disable_discard_framebuffer
disable_framebuffer_cmaa
disable_larger_than_screen_overlays
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Disable Direct3D11 on systems with AMD switchable graphics: 451420
Applied Workarounds: disable_d3d11
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Accelerated VPx decoding is hanging on some videos.: 654111
Applied Workarounds: disable_accelerated_vpx_decode
Overlay sizes bigger than screen aren't accelerated on some Intel drivers: 720059
Applied Workarounds: disable_larger_than_screen_overlays
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	6/8/2017, 8:17:55 AM
Chrome version	Chrome/59.0.3071.86
Operating system	Windows NT 10.0.15063
Software rendering list version	0
Driver bug list version	10.101
ANGLE commit id	a9042d3c1952
2D graphics backend	Skia/59 ef6f9c65527412ec4057ea0551f2e051beb94d32
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --disable-quic --flag-switches-begin --enable-es3-apis --enable-webgl-draft-extensions --ignore-gpu-blacklist --flag-switches-end
Driver Information
Initialization time	260
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x1002, DEVICE= 0x6606
GPU1	VENDOR = 0x8086, DEVICE= 0x0416 *ACTIVE*
Optimus	false
Optimus	false
AMD switchable	true
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	15.5"
Driver vendor	Advanced Micro Devices, Inc.
Driver version	15.200.1045.0
Driver date	6-22-2015
Pixel shader version	3.0
Vertex shader version	3.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.a9042d3c1952)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 0000000000007cf5)
Window system binding version	1.4 (ANGLE 2.1.0.a9042d3c1952)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	900
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1600
iAdapter	0
lDriverSize	39863888
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 4600
szDeviceId	0x0416
szDeviceIdentifier	{D7B78E66-4756-11CF-1B62-B125BAC2D935}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	2160 MB
szDisplayMemoryLocalized	2160 MB
szDisplayModeEnglish	1600 x 900 (32 bit) (60Hz)
szDisplayModeLocalized	1600 x 900 (32 bit) (60Hz)
szDriverAssemblyVersion	20.19.15.4483
szDriverAttributes	Final Retail
szDriverDateEnglish	7/1/2016 5:30:00 AM
szDriverDateLocalized	7/1/2016 05:30:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
szDriverNodeStrongName	oem164.inf:5f63e534dd929195:iHSWM_w10:20.19.15.4483:pci\ven_8086&dev_0416&subsys_05be1028
szDriverSignDate	Unknown
szDriverVersion	20.19.0015.4483
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_0416&SUBSYS_05BE1028&REV_06
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{469127E9-39BC-4D16-B612-173444A7ADF7}\0000
szManufacturer	Intel Corporation
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0006
szSubSysId	0x05BE1028
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x8086
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	false
bAGPExists	false
bCanRenderWindow	false
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	0
dwDDIVersion	12
dwHeight	0
dwRefreshRate	0
dwWHQLLevel	0
dwWidth	0
iAdapter	0
lDriverSize	1470776
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	AMD Radeon Graphics Processor (0x6606)
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal DAC(400MHz)
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Unknown
szDXVAModes	Unknown
szDescription	AMD Radeon HD 8790M
szDeviceId	0x6606
szDeviceIdentifier	Unknown
szDeviceName	Unknown
szDisplayMemoryEnglish	10171 MB
szDisplayMemoryLocalized	10171 MB
szDisplayModeEnglish	Unknown
szDisplayModeLocalized	unknown
szDriverAssemblyVersion	15.200.1045.0
szDriverAttributes	Final Retail
szDriverDateEnglish	6/22/2015 5:30:00 AM
szDriverDateLocalized	6/22/2015 05:30:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
szDriverNodeStrongName	oem55.inf:cb0ae4142892e309:ati2mtag_R502:15.200.1045.0:pci\ven_1002&dev_6606&subsys_05be1028
szDriverSignDate	Unknown
szDriverVersion	8.17.0010.1395
szKeyDeviceID	Enum\PCI\VEN_1002&DEV_6606&SUBSYS_05BE1028&REV_00
szKeyDeviceKey	Unknown
szManufacturer	Advanced Micro Devices, Inc.
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Unknown
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Unknown
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0000
szSubSysId	0x05BE1028
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x1002
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
 
Labels: Needs-Triage-M59 Needs-Bisect
Cc: brajkumar@chromium.org
Labels: -Needs-Bisect Needs-Feedback
Unable to reproduce this issue on Windows-10 using chrome latest stable #59.0.3071.86 by following steps mentioned in the original comment. Observed able to play Facebook videos continuously with out any pause after step-3.

nithin@ Could you please confirm are you able to reproduce this issue consistently including incognito mode? Please recheck this issue by creating a new profile under chrome://settings with no apps or extensions in your browser.

Thanks!
I can reproduce the issue in both Incognito and a new profile without any extensions and apps. 
Project Member

Comment 4 by sheriffbot@chromium.org, Jun 8 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
I could not repro this bug. 
reporter@, can you disable H/W decoding to see if it still repro?

Labels: Needs-Feedback
Even after disabling H/W decoding the issue still persists.
Project Member

Comment 8 by sheriffbot@chromium.org, Jun 9 2017

Cc: yini...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "yiningc@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 9 by rawli...@gmail.com, Jun 14 2017

I have the same problem on macOS Sierra and Chrome 59. I have tried disabling extension and hardware acceleration with no change.
Cc: jmukthavaram@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Windows 7,10 using latest chrome stable-59.0.3071.104, Canary-61.0.3135.0 & reported version-59.0.3071.86 as per comment#0.

Observed that video played successfully in chrome browser & incognito mode without any issue.

Could you please check the issue by upgrading chrome to the latest stable-59.0.3071.104 or canary-61.0.3135.0 & let us know your observations on the same.
Please find the attached screencast for reference.

Note:
Checked this issue before & after login to facebook.

Thanks.

730922.mp4
2.6 MB View Download
When i create a new user without any plugins video seeking works fine, in my current profile even after disabling all the plugins am not able to play the videos properly. chrome in latest update.  
chrome-version.PNG
78.4 KB View Download
Project Member

Comment 12 by sheriffbot@chromium.org, Jun 19 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Could you also attach chrome://media-internals output after reproducing the problem and clicking on the right player button on the chrome://media-internals page (it's easier to find if there's no other tabs with media open in Chrome - there should be just one button then).
Here are the Outputs

render_id: 96
player_id: 4
pipeline_state: kPlaying
event: PAUSE
url: blob:https://www.facebook.com/70f3ecea-1e7e-4499-9102-96741190e2dc
found_audio_stream: true
audio_codec_name: aac
found_video_stream: true
video_codec_name: h264
audio_dds: false
audio_decoder: FFmpegAudioDecoder
video_dds: false
video_decoder: GpuVideoDecoder
audio_buffering_state: BUFFERING_HAVE_ENOUGH
video_buffering_state: BUFFERING_HAVE_ENOUGH
height: 310
width: 426
pipeline_buffering_state: BUFFERING_HAVE_ENOUGH
duration: 9.76666
seek_target: 2.092855

Generally this is some sort of audio or video driver issue. So I'd make sure the drivers for your sound and video are up to date.
Cc: mmanchala@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Windows 7,10 using latest chrome stable #59.0.3071.104 & latest Canary #61.0.3135.4

Observed that video played successfully in chrome browser & incognito mode without any issue.

nithin153@ As per comment # 15 please make sure drivers for sound and video are up to date and check the issue.
Please update the thread if issue still persists

Thanks !
Hello Guys, even after updating all my drivers. the issue still persists. 
Project Member

Comment 18 by sheriffbot@chromium.org, Jun 20 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "mmanchala@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
@Could someone from Media team look into this , as TE is unable to reproduce the issue.

Thanks!
Labels: -Needs-Triage-M59 TE-NeedsTriageHelp
As we are unable to reproduce the issue from our end, adding TE-NeedsTriageHelp so that it will be addressed for further investigation
I couldn't repro it either on Win7+Chrome59.0.3071.115 by navigating to the url provided in bug report.
reporter@, please also provide chrome://gpu log
ping reporter@ again. Please provide chrome://gpu log otherwise we can't take any action.
Status: WontFix (was: Unconfirmed)
no response from bug opener for > 1 month. resolve as won't fix. Please feel free to reactivate if you still repro it and can provide chrome://gpu log.

Sign in to add a comment