Facebook video seek not working.
Reported by
nithin...@gmail.com,
Jun 8 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.86 Safari/537.36 Example URL: https://www.facebook.com/GoogleIndia/videos/1967261283508308/ Steps to reproduce the problem: 1. Go to the link i provided. 2. Play the video. 3. Try seeking the video, once seek is done, video is not playing. What is the expected behavior? The Video has to play continuously without pause. What went wrong? Video is paused and not playing. Did this work before? N/A Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? Yes Chrome version: 59.0.3071.86 Channel: stable OS Version: 10.0 Flash Version: Contents of chrome://gpu: Graphics Feature Status Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Hardware accelerated Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_accelerated_vpx_decode disable_d3d11 disable_discard_framebuffer disable_framebuffer_cmaa disable_larger_than_screen_overlays exit_on_context_lost force_cube_complete msaa_is_slow scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost TexSubImage is faster for full uploads on ANGLE Applied Workarounds: texsubimage_faster_than_teximage Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args Disable Direct3D11 on systems with AMD switchable graphics: 451420 Applied Workarounds: disable_d3d11 ANGLE crash on glReadPixels from incomplete cube map texture: 518889 Applied Workarounds: force_cube_complete On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Accelerated VPx decoding is hanging on some videos.: 654111 Applied Workarounds: disable_accelerated_vpx_decode Overlay sizes bigger than screen aren't accelerated on some Intel drivers: 720059 Applied Workarounds: disable_larger_than_screen_overlays Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Version Information Data exported 6/8/2017, 8:17:55 AM Chrome version Chrome/59.0.3071.86 Operating system Windows NT 10.0.15063 Software rendering list version 0 Driver bug list version 10.101 ANGLE commit id a9042d3c1952 2D graphics backend Skia/59 ef6f9c65527412ec4057ea0551f2e051beb94d32 Command Line Args Files (x86)\Google\Chrome\Application\chrome.exe" --disable-quic --flag-switches-begin --enable-es3-apis --enable-webgl-draft-extensions --ignore-gpu-blacklist --flag-switches-end Driver Information Initialization time 260 In-process GPU false Passthrough Command Decoder false Supports overlays false Sandboxed false GPU0 VENDOR = 0x1002, DEVICE= 0x6606 GPU1 VENDOR = 0x8086, DEVICE= 0x0416 *ACTIVE* Optimus false Optimus false AMD switchable true Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 15.5" Driver vendor Advanced Micro Devices, Inc. Driver version 15.200.1045.0 Driver date 6-22-2015 Pixel shader version 3.0 Vertex shader version 3.0 Max. MSAA samples 8 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0) GL_VERSION OpenGL ES 2.0 (ANGLE 2.1.0.a9042d3c1952) GL_EXTENSIONS GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Google Inc. (adapter LUID: 0000000000007cf5) Window system binding version 1.4 (ANGLE 2.1.0.a9042d3c1952) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 900 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 1600 iAdapter 0 lDriverSize 39863888 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Enabled szChipType Intel(R) HD Graphics Family szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Internal szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Enabled szDXVAHDEnglish Supported szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C szDescription Intel(R) HD Graphics 4600 szDeviceId 0x0416 szDeviceIdentifier {D7B78E66-4756-11CF-1B62-B125BAC2D935} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 2160 MB szDisplayMemoryLocalized 2160 MB szDisplayModeEnglish 1600 x 900 (32 bit) (60Hz) szDisplayModeLocalized 1600 x 900 (32 bit) (60Hz) szDriverAssemblyVersion 20.19.15.4483 szDriverAttributes Final Retail szDriverDateEnglish 7/1/2016 5:30:00 AM szDriverDateLocalized 7/1/2016 05:30:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.0 szDriverModelLocalized WDDM 2.0 szDriverName igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll szDriverNodeStrongName oem164.inf:5f63e534dd929195:iHSWM_w10:20.19.15.4483:pci\ven_8086&dev_0416&subsys_05be1028 szDriverSignDate Unknown szDriverVersion 20.19.0015.4483 szKeyDeviceID Enum\PCI\VEN_8086&DEV_0416&SUBSYS_05BE1028&REV_06 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{469127E9-39BC-4D16-B612-173444A7ADF7}\0000 szManufacturer Intel Corporation szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00D10001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0006 szSubSysId 0x05BE1028 szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x8086 1 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid false bAGPExists false bCanRenderWindow false bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 0 dwDDIVersion 12 dwHeight 0 dwRefreshRate 0 dwWHQLLevel 0 dwWidth 0 iAdapter 0 lDriverSize 1470776 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Enabled szChipType AMD Radeon Graphics Processor (0x6606) szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Internal DAC(400MHz) szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Enabled szDXVAHDEnglish Unknown szDXVAModes Unknown szDescription AMD Radeon HD 8790M szDeviceId 0x6606 szDeviceIdentifier Unknown szDeviceName Unknown szDisplayMemoryEnglish 10171 MB szDisplayMemoryLocalized 10171 MB szDisplayModeEnglish Unknown szDisplayModeLocalized unknown szDriverAssemblyVersion 15.200.1045.0 szDriverAttributes Final Retail szDriverDateEnglish 6/22/2015 5:30:00 AM szDriverDateLocalized 6/22/2015 05:30:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.0 szDriverModelLocalized WDDM 2.0 szDriverName aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll szDriverNodeStrongName oem55.inf:cb0ae4142892e309:ati2mtag_R502:15.200.1045.0:pci\ven_1002&dev_6606&subsys_05be1028 szDriverSignDate Unknown szDriverVersion 8.17.0010.1395 szKeyDeviceID Enum\PCI\VEN_1002&DEV_6606&SUBSYS_05BE1028&REV_00 szKeyDeviceKey Unknown szManufacturer Advanced Micro Devices, Inc. szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Unknown szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Unknown szRankOfInstalledDriver 00D10001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0000 szSubSysId 0x05BE1028 szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x1002 Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
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Jun 8 2017
Unable to reproduce this issue on Windows-10 using chrome latest stable #59.0.3071.86 by following steps mentioned in the original comment. Observed able to play Facebook videos continuously with out any pause after step-3. nithin@ Could you please confirm are you able to reproduce this issue consistently including incognito mode? Please recheck this issue by creating a new profile under chrome://settings with no apps or extensions in your browser. Thanks!
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Jun 8 2017
I can reproduce the issue in both Incognito and a new profile without any extensions and apps.
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Jun 8 2017
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 8 2017
I could not repro this bug. reporter@, can you disable H/W decoding to see if it still repro?
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Jun 8 2017
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Jun 9 2017
Even after disabling H/W decoding the issue still persists.
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Jun 9 2017
Thank you for providing more feedback. Adding requester "yiningc@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 14 2017
I have the same problem on macOS Sierra and Chrome 59. I have tried disabling extension and hardware acceleration with no change.
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Jun 19 2017
Unable to reproduce the issue on Windows 7,10 using latest chrome stable-59.0.3071.104, Canary-61.0.3135.0 & reported version-59.0.3071.86 as per comment#0. Observed that video played successfully in chrome browser & incognito mode without any issue. Could you please check the issue by upgrading chrome to the latest stable-59.0.3071.104 or canary-61.0.3135.0 & let us know your observations on the same. Please find the attached screencast for reference. Note: Checked this issue before & after login to facebook. Thanks.
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Jun 19 2017
When i create a new user without any plugins video seeking works fine, in my current profile even after disabling all the plugins am not able to play the videos properly. chrome in latest update.
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Jun 19 2017
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 19 2017
Could you also attach chrome://media-internals output after reproducing the problem and clicking on the right player button on the chrome://media-internals page (it's easier to find if there's no other tabs with media open in Chrome - there should be just one button then).
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Jun 19 2017
Here are the Outputs render_id: 96 player_id: 4 pipeline_state: kPlaying event: PAUSE url: blob:https://www.facebook.com/70f3ecea-1e7e-4499-9102-96741190e2dc found_audio_stream: true audio_codec_name: aac found_video_stream: true video_codec_name: h264 audio_dds: false audio_decoder: FFmpegAudioDecoder video_dds: false video_decoder: GpuVideoDecoder audio_buffering_state: BUFFERING_HAVE_ENOUGH video_buffering_state: BUFFERING_HAVE_ENOUGH height: 310 width: 426 pipeline_buffering_state: BUFFERING_HAVE_ENOUGH duration: 9.76666 seek_target: 2.092855
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Jun 19 2017
Generally this is some sort of audio or video driver issue. So I'd make sure the drivers for your sound and video are up to date.
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Jun 20 2017
Unable to reproduce the issue on Windows 7,10 using latest chrome stable #59.0.3071.104 & latest Canary #61.0.3135.4 Observed that video played successfully in chrome browser & incognito mode without any issue. nithin153@ As per comment # 15 please make sure drivers for sound and video are up to date and check the issue. Please update the thread if issue still persists Thanks !
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Jun 20 2017
Hello Guys, even after updating all my drivers. the issue still persists.
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Jun 20 2017
Thank you for providing more feedback. Adding requester "mmanchala@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 23 2017
@Could someone from Media team look into this , as TE is unable to reproduce the issue. Thanks!
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Jun 27 2017
As we are unable to reproduce the issue from our end, adding TE-NeedsTriageHelp so that it will be addressed for further investigation
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Jun 28 2017
I couldn't repro it either on Win7+Chrome59.0.3071.115 by navigating to the url provided in bug report. reporter@, please also provide chrome://gpu log
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Jul 28 2017
ping reporter@ again. Please provide chrome://gpu log otherwise we can't take any action.
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Sep 1 2017
no response from bug opener for > 1 month. resolve as won't fix. Please feel free to reactivate if you still repro it and can provide chrome://gpu log. |
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Comment 1 by nyerramilli@chromium.org
, Jun 8 2017