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Issue 730654 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Jun 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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I can't login to Disquss

Reported by obeyr...@gmail.com, Jun 7 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.86 Safari/537.36

Steps to reproduce the problem:
1. Go to Android Police blog
2. Try and login to Disqus
3. A new tab briefly opens then immediately closes
4. I cannot login to leave comments

What is the expected behavior?
When I click on login, a new window opens and has me login

What went wrong?
I'm not able to login via any of the services

Did this work before? Yes cant remember

Chrome version: 59.0.3071.86  Channel: beta
OS Version: OS X 10.12.5
Flash Version: 

This has been an issue that comes and goes - for years now. Sometimes it works for long periods of time then it breaks for long periods of time.
 
Labels: Needs-Triage-M59 Needs-Bisect
Cc: hdodda@chromium.org
Labels: Needs-Feedback
@obseyryan-- Could you please provide us the sample url/ test link to reproduce the issue and also help us by providing the screenast of the steps of the issue.

Thanks!

Comment 3 by obeyr...@gmail.com, Jun 9 2017

Hi three,

So this even happens on Chrome stable for Android. 

I visit this blog a lot (androidpolice.com) 

http://www.androidpolice.com/2017/06/09/android-o-feature-spotlight-wifi-cellular-status-bar-icons-switch-positions-order-restored/

1) Visit that article
2) scroll down to the start of the comments
3) Look for the "login" button on the right
4) Click it
5) This brings a drop-down
6) Click log in with Disqus (or any of the services)
7) A new tab opens up briefly
8) Then it just immediately closes
9) This happens every time - I even tried on my mobile phone, normal stable chrome, still happens.

https://goo.gl/photos/YQYMuYW4oX1rK5we8
Project Member

Comment 4 by sheriffbot@chromium.org, Jun 9 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: brajkumar@chromium.org
Labels: -Needs-Bisect Needs-Feedback
Unable to reproduce this issue on Mac OS 10.12 using chrome latest stable #59.0.3071.86 by following steps mentioned in the comment #3. By clicking on Disqus button observed a page opened in a new tab and no crashes observed. 

obeyryan@ Thanks for the above steps, Are you able to reproduce this issue on incognito mode as well? If yes, could you please provide any sample crash ID's from the chrome://crashes for further investigation.

Thanks!

Comment 6 by obeyr...@gmail.com, Jun 12 2017

It seems to work in incognito. Which would leave me to believe it's some sort of extension or plugin?

But oddly, as I mentioned in my previous reply, I get the same experience on mobile chrome (non beta). I don't think extensions carry over to mobile chrome do they?
Project Member

Comment 7 by sheriffbot@chromium.org, Jun 12 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: ranjitkan@chromium.org
Labels: Needs-Feedback
@ obeyryan: Thanks a lot for the feedback provided, Can you please try by creating a new profile and disabling the extensions. We tried again on chrome stable 59.0.3071.86 for MAC 10.12.5, Windows 10 and Ubuntu 14.04 and unable to reproduce it.

Thanks.!

Comment 9 by obeyr...@gmail.com, Jun 13 2017

When i open guest mode (no extensions) it worked just fine. So I guess one of my extensions are the cause for this. 

I'm also on Version 60.0.3112.24 (Official Build) beta (64-bit)

I'd have to disable all of them and kill the browser to test which ones, right?

Extensions.pdf
337 KB Download
Project Member

Comment 10 by sheriffbot@chromium.org, Jun 13 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "ranjitkan@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 11 by sdy@chromium.org, Jun 13 2017

Cc: sdy@chromium.org
Labels: Needs-Feedback
Reloading the page should be enough. I'd try turning them off one by one to see if/when it starts working.

You're right that extensions don't carry over to Android, which makes this interesting :). It's possible that this is specific to your Chrome profile (site settings?) but not an extension issue.

Comment 12 by obeyr...@gmail.com, Jun 13 2017

I tried turning them all off and nothing worked. I went into ://flags and reset to default to.

I wonder what else it could be if it also does not work on mobile. I appreciate your help here so much too btw. 

Anything else you think I can do?
Project Member

Comment 13 by sheriffbot@chromium.org, Jun 13 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sdy@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 14 by sdy@chromium.org, Jun 13 2017

Labels: Needs-Feedback
Could you check your cookie settings (chrome://settings/content/cookies)? This feels like the kind of thing that could be caused by "block third-party cookies" being turned on, or by cookie blocking for a specific site.

Comment 15 by obeyr...@gmail.com, Jun 13 2017

that setting is turned off. before submitting the bug report I even cleared cookies and data and history as this has worked before. 


Project Member

Comment 16 by sheriffbot@chromium.org, Jun 13 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sdy@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 17 by sdy@chromium.org, Jun 14 2017

Status: WontFix (was: Unconfirmed)
At this point, unless there's a strong sign that it's a Chrome bug, I think that Disqus is better suited to debug this… especially since it happens on stable too, and I can't find any other bug reports about this issue.

I'm going to mark this bug as WontFix for now, but if you get any information from Disqus that suggests it's a Chrome problem, we can keep investigating!

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