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Issue 730021 link

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Issue metadata

Status: WontFix
Owner:
Closed: Jul 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Presentation in Google Drive missing spaces when rendered in Chrome

Reported by tommasom...@semplice.is, Jun 6 2017

Issue description

VERSION
Chrome Version:  58.0.3029.110 (64-bit)
Operating System: OS El Capitan 10.11.4

REPRODUCTION CASE
On Presentation in Google Drive, it appears all the text attached without spaces between words. It happens only with Chrome, with Safari or Firefox I can read it normally. Not in all the presentations, but always when someone share it with me.

Attached you can find a screenshot of the problem, in the other file a screenshot of the same presentation opened with Safari where there is no problem.

Hope I can help you

Tommaso Martelli
 
Chrome.png
711 KB View Download
Safari.png
771 KB View Download
Components: Blink
Labels: -Type-Bug-Security -Restrict-View-SecurityTeam Needs-Feedback Type-Bug
Summary: Presentation in Google Drive missing spaces when rendered in Chrome (was: Security: Presentation Google Drive on Chrome)
Do you have the URL of a public presentation where this issue exists? Or can you share a presentation that demonstrates this problem?
Description: Show this description
Hi, here you can find the link for the presentation
https://docs.google.com/a/test.semplice.is/presentation/d/1Xnpyx-DY5ZQW9sL5G2Q5OarUGTDCNwGPIR_ItH4wTyk/edit?usp=sharing

It just happened to another presentation that I was working on this morning

2017-06-06 17:57 GMT+02:00 elawre… via monorail <
monorail+v2.271331812@chromium.org>:
Labels: Needs-Triage-M58
Project Member

Comment 5 by sheriffbot@chromium.org, Jun 7 2017

Cc: elawrence@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "elawrence@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -Blink Blink>SVG Blink>Fonts
Do you have any custom font settings in Chrome?

The presentation is a mixture of SVG and I wonder if the min font size or different font size is influencing where the SVG gets drawn.
Labels: -Needs-Triage-M58 Needs-Feedback BugSource-User PaintTeamTriaged-20170608 OS-Mac Pri-2
NextAction: 2017-06-26
I can't repro on Mac 10.12 Retina with Chrome 59 or 61. Coujd you also tell us what hardware you are seeing this on, particularly HighDPI or not?
Hi guys,

no I don't have any customs in Chrome. My hardware is a mac book pro
retina, and I changed every  size of the monitor.
My business partner has the same machine and he doesn't have any problem of
visualization.



2017-06-08 18:09 GMT+02:00 schen… via monorail <
monorail+v2.2717106261@chromium.org>:
Project Member

Comment 9 by sheriffbot@chromium.org, Jun 9 2017

Cc: schenney@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "schenney@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -Blink>SVG
There is evidence that this only happens on your machine, so we'll try to help you figure out what's wrong. It's unlikely to be a widespread problem because many more people would be seeing the issue and reporting it.

Is there some way to verify that you have the correct set of fonts installed? Could Font folks help with verifying that?

Comment 11 by e...@chromium.org, Jun 16 2017

Owner: drott@chromium.org
Status: Assigned (was: Unconfirmed)
Over to drott as he's experienced in debugging Mac font problems.

Comment 12 Deleted

Comment 13 by drott@chromium.org, Jun 19 2017

Cc: mcodik@google.com
mcodik@, have you seen this problem before? Inspecting the main text rectangle/element on slide 6 only maps to an SVG path, which doesn't seem to be the text. Further down in the document I see a <script> snippet which contains the text of this slide, which has spaces, but I am not sure how it is drawn on the screen. Is it drawn as canvas? How could we reduce this further? Thanks for your help.

Comment 14 by drott@chromium.org, Jun 26 2017

Tommaso, could you please check the following URL in the same browser where you initially 
experienced the problems: http://roettsch.es/slides_text_nolocal.svg 

What do you see there? Do you see different font weights (light, and bold, mixed) and do you see spaces there? Or do you see the same problems?

The NextAction date has arrived: 2017-06-26
Labels: Needs-Feedback
NextAction: 2017-07-10
Hi guys, yes I see different font weights and spaces

2017-06-26 10:27 GMT+02:00 dr… via monorail <
monorail+v2.4293160786@chromium.org>:

Comment 18 by drott@chromium.org, Jun 28 2017

This example page was more or less identical to the Slides page, except that the font references were only pointing to web fonts, not point to the local Lato version. Can you check whether you have a local font "Lato" installed. You should be able to see this in the the FontBook app. Thanks for checking.
Hi, sorry for the late reply.

Yes, I have the font Lato, installed in my Font Book app

2017-06-28 15:46 GMT+02:00 dr… via monorail <
monorail+v2.4293160786@chromium.org>:
Does the original slides page start working when you delete or deactivate the Lato font in Font Book?
mmh, no. Lato font has been always installed in the font book

2017-07-05 10:31 GMT+02:00 dr… via monorail <
monorail+v2.4293160786@chromium.org>:
What I meant: I don't think Lato comes preinstalled with mac OS, so it's a user-installed font. Font Book allows you to disable or remove user-installed fonts by right clicking on it, and selecting either "Disable" or "Remove" it. Could you try this with the Lato font you find in Font Book? Then restart Chrome and visit the problematic Google Slides URL again?


Ok, done. Now I see everything correct. Does it mean that now it's all ok?
What was the problem?
Now do you think I can't use Lato for example with Pages or Keynote,
correct?

2017-07-05 13:50 GMT+02:00 dr… via monorail <
monorail+v2.4293160786@chromium.org>:
Status: WontFix (was: Assigned)
In Chrome it's all okay now. The problem was in an older, defective version of the font that was locally installed on your system. Thank you for your patience and help in debugging this.

You can download the latest version of Lato and install this on your system: https://fonts.google.com/specimen/Lato?selection.family=Lato - then you should be able to use it in native applications on Mac without seeing errors in Chrome.

Closing as WontFix, as caused by a local buggy version of Lato.
The NextAction date has arrived: 2017-07-10
Labels: -Needs-Feedback
NextAction: ----

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