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Issue metadata

Status: WontFix
Owner:
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Cannot use chrome.command commands in kiosk app (sometimes)

Project Member Reported by edholden@google.com, Jun 5 2017

Issue description

Chrome Version: (copy from chrome://version)
OS: (e.g. Win7, OSX 10.9.5, etc...)

What steps will reproduce the problem?
(1) Create and publish kiosk app with chrome.command commands defined in manifest.json.
(2) Start a kiosk in the OU.
(3) Attempt keyboard commands.

What is the expected result?

The keyboard commands should be available via the API, allowing the app to run a function.

What happens instead?

The app does not run the function, nor will it show debugging (e.g., on the console).

Oddly, the behavior is inconsistent. When I test the app by loading the unpacked extension on my Mac, it works with the Mac version of the keyboard command. It just doesn't work in kiosk mode ... usually. I originally added a Ctrl+Shift+S command that runs a function, and that worked sometimes; when I changed it to Ctrl+Shift+W, I noticed that the old command with Ctrl+Shift+S actually worked, but Ctrl+Shift+W did not, despite the update to the manifest. Now neither works on kiosk devices.

I will add some logs for you using the process detailed here: https://support.google.com/chrome/a/answer/3293821?hl=en

But let me know if that's not the correct process.
 
Description: Show this description
Logs are at https://drive.google.com/a/google.com/file/d/0B654vdn67xFxZXJxeU5Vb3g2MDQ/view?usp=sharing

Prior to entering Guest mode, the device had been running in Kiosk mode, during which I pressed Ctrl+Shift+W (my command) with no effect.
Cc: r...@chromium.org
Components: Enterprise UI>Shell>Kiosk
Owner: tbarzic@chromium.org
Status: Assigned (was: Untriaged)
Toni, can you please take a look?
Labels: OS-Chrome
Project Member

Comment 5 by sheriffbot@chromium.org, Jul 13 2017

Labels: Hotlist-Google

Comment 6 by edholden@google.com, May 25 2018

Status: WontFix (was: Assigned)
Marking WontFix. As far as I can tell from more recent testing, these commands are indeed working. It's possible something was wrong with my previous implementation.

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