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Issue metadata

Status: WontFix
Owner: ----
Closed: Jun 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Compat



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Font zooming incorrectly

Reported by khym.cha...@gmail.com, Jun 4 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Example URL:
https://aws.amazon.com/message/680587/

Steps to reproduce the problem:
1. Go to https://aws.amazon.com/message/680587/
2. Set the zoom level to %110, then %125

What is the expected behavior?
Fonts zooming properly.

What went wrong?
At 110%, two "f" in a row looks like a curly opening double quote.

At 125%, parts of "h"s and "u"s are shaded gray instead of black.

Does it occur on multiple sites: No

Is it a problem with a plugin? No 

Did this work before? N/A 

Does this work in other browsers? N/A

Chrome version: 58.0.3029.110  Channel: stable
OS Version: Fedora 25
Flash Version: Shockwave Flash 25.0 r0

The problem is present even if experiments are disabled.

The problem doesn't go away with a fresh profile.

My default fonts are Liberation fonts, but the problem persists if I switch the defaults to DevaJu fonts.

The problem is gone with Chrome unstable version 60.0.3112.10

Attached are images of the problem
 
110_percent.png
764 bytes View Download
125_percent.png
857 bytes View Download
Might be a webfont issue, since the page's prefered font is HelveticaNeue, and the page loads a webfont for that from https://a0.awsstatic.com/main/fonts/helveticaneue/HelveticaNeueW01-45Ligh.woff?v=1.0
Labels: Needs-Triage-M58
Labels: Needs-Bisect
Cc: krajshree@chromium.org
Components: UI>Browser>Zoom
Labels: Needs-Feedback
Unable to reproduce the issue on Fedora 25 using latest stable #59.0.3071.86.

Attached screen shots for reference.

Following are the steps followed to reproduce the issue.
------------
1. Navigated to https://aws.amazon.com/message/680587/
2. Set the zoom level to %110, then %125.
3. Observed that fonts zooming properly without any issues.

khym.chanur@ - Could you please check this issue on latest stable #59.0.3071.86 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
chrome_stable_version.png
96.4 KB View Download
zoom@125%.png
506 KB View Download
zoom@110%.png
487 KB View Download
The problem is caused when the fontconfig configuration sets "hintstyle" to "hintfull".  Removing that rule makes the problem go away.  I also noticed that full hinting makes that webfont look bad even when not zoomed, but this is the first time I've noticed the fonts looking bad.

The problem also goes away if I exclude whose family name contains "@font-face", but I'm not sure if that affects all fonts used by Chrome or just web fonts.

Attached is an example ~/.config/fontconfig/fonts.conf file which causes the problem
fonts.conf
200 bytes Download
Project Member

Comment 6 by sheriffbot@chromium.org, Jun 7 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: Blink>Fonts
Labels: TE-NeedsTriageHelp
This issue seems to be related to fonts configuration file related which is not possible to be triaged from TE-end. Hence, adding label TE-NeedsTriageHelp for further investigation.

Requesting dev from Blink>Fonts team to have a look into this issue.

Thanks...!!
Cc: pbomm...@chromium.org thomasanderson@chromium.org
Cc: bunge...@chromium.org

Comment 10 by e...@chromium.org, Jun 12 2017

Status: WontFix (was: Unconfirmed)
Poorly hinted webfont, there really isn't much we can do about that I'm afraid.
The problem is gone under unstable 60.0.3112.10, so it can't just be a problem of poor hinting, unless unstable has a blacklisting of webfonts it refuses to hint or something.

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