Cannot connect to printer from Chromebook
Reported by
theroots...@gmail.com,
Jun 1 2017
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Issue description
Chrome Verion:
Version 58.0.3029.140 (64-bit)
Platform 9334.72.0 (Official Build) stable-channel setzer
ARC Version 4015103
Firmware Google_Setzer.7287.298.0
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
Safari:
Firefox:
IE:
What steps will reproduce the problem?
(1)Go into Google Docs
(2)Open ANY file
(3)select PRINT
What is the expected result?
I EXPECT the document to print to one of the 4 printers in this office
What happens instead?
NOTHING prints! I have to email the docs to a coworker and have them print (from their REAL laptop) to one of the wireless printers.
Please provide any additional information below. Attach a screenshot if
possible.
,
Jul 13 2017
The issue seems to be related to OS-chrome. Hence, adding the appropriate OS.
,
Sep 21 2017
,
Oct 5 2017
Are you able to provide the makes and models of your printers as well as how you were attempting to setup said printers? Do your printers have known good configurations?
,
Oct 27 2017
Brother MFC L2707DW and Brother MFC L2705DW. The printers were set up to use secure WIFI. Other computers, in our office, are able to connect. However, on a GOOD DAY, I can get one or two documents to print...then it says it isn't available. I can't use the scan function, nor can I use the FAX feature like the other users.
,
Nov 2 2017
We launched discovery of printers in M61. If your printers are networked, you should be able to see them if you go to Settings > Printing > ADD PRINTER. It should be in 'Nearby Printers'.
,
Feb 16 2018
<triage> therootscc15@ - Are you still experiencing issues with printing on the latest version of Chrome OS?
,
Jan 9
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Comment 1 by theroots...@gmail.com
, Jun 1 2017