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Issue metadata

Status: Duplicate
Merged: issue 711130
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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MD Settings - ChromeOS version and Details on one screen

Reported by jim.dan...@gmail.com, May 31 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9460.50.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.71 Safari/537.36
Platform: 9460.50.0 (Official Build) beta-channel auron_yuna

Steps to reproduce the problem:
1. Open Settings or Help
2. Select "About Chrome OS"
3. Select "Detailed build information"

What is the expected behavior?
After selecting the detailed build information, the Version should be displayed on the same screen. 

This information is requested from users for troubleshooting. It is available on chrome://version, but should also display together from the About ChromeOS form.

A simple solution would be to duplicate the Version info that is visible before selecting "Detailed Build Information". Add the Version lines above the Platform lines.

What went wrong?
Version data disappears when Details are shown. User has to toggle between basic and detailed screens to get all the required data and cannot easily copy/paste all of the data.

Did this work before? N/A 

Chrome version: 59.0.3071.71  Channel: beta
OS Version: 9460.50.0
Flash Version: 26.0.0.102 

This bug requested by abodenha@
 
Screenshot 2017-05-31 at 5.30.06 PM.png
53.0 KB View Download
Screenshot 2017-05-31 at 5.29.53 PM.png
61.4 KB View Download
#CBC-RS/TC-watchlist
Cc: steve...@chromium.org
Components: -UI UI>Settings
Owner: tbuck...@chromium.org
Status: Assigned (was: Unconfirmed)
Yeah, once "detailed build info" is selected we lose the Chrome version. The simplest fix here would be to have the contents of "version" from the previous screen show here as well.

Makes it really hard for a user to copy/paste the info for troubleshooting and support.  They can still get it at chrome://version but we've spent years teaching people to go to about.
Possibly have a direct link/url to "detailed build info" and/or have it expanded in an MD settings search.

Comment 4 by dymp...@gmail.com, Jun 4 2017

About (Chrome OS): Improve update UI
https://bugs.chromium.org/p/chromium/issues/detail?id=681901

Labels: Proj-MaterialDesign-WebUI

Comment 6 by dpa...@chromium.org, Jun 12 2017

Labels: Hotlist-MD-Settings-AboutCrOS

Comment 7 by dymp...@gmail.com, Jul 25 2017

Re #2 started this issue.

748675 - MD chrome://settings - can not highlight > copy to paste anything - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=748675

Related bugs

682320 - Include About page in search results (for "version", "about", "update", etc) - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=682320

711130 - Can't grab quickly grab Chrome/ChromeOS/ARC Version for bugs - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=711130

Comment 8 by ecabrera@google.com, Jul 27 2017

Labels: Hotlist-ConOps Hotlist-ConOps-Source-Forum Hotlist-ConOps-TopPriority
Any update on these bugs Tom? 
Mergedinto: 711130
Status: Duplicate (was: Assigned)

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