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Issue 728075 link

Starred by 5 users

Issue metadata

Status: Archived
Owner:
Closed: Dec 20
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug


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Chrome-Bug-Cleanup


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Native OS 10.10.5 Print preview does not keep changes when made through Chrome

Project Member Reported by vnikolov@chromium.org, May 31 2017

Issue description

Chrome Version       : 58.0.302981
Behavior in Safari (if applicable): Works fine 
Behavior in Firefox (if applicable): Works fine
OS: 10.10.5

Behavior persists in Canary as well.
Issue not present in OS 10.12.
No third party printing software involved.
Reproducible in Incognito.

Steps To Reproduce: 
(1) Invoke the system print preview for printing something in Chrome browser (manual or via cmd+alt+P) 
(2) Try to change the specifics of the print 

Expected Result: You're able to change the settings before printing 

Actual Result: Even though you can click on the settings nothing is changed (Video attached)

Workaround:
Chrome print dialog works fine (cmd+P)

Logs and video: PII protected
https://drive.google.com/open?id=0B3b_geWiFoj8ei1hT0U4dDlpM1U

 
Labels: hotlist-enterprise-support

Comment 2 by meh...@chromium.org, May 31 2017

Components: Internals>Printing UI>Browser>PrintPreview
Cc: marchuk@google.com
Labels: Hotlist-Enterprise M-60 M-59 M-58
Owner: gov...@chromium.org
Status: Untriaged (was: Unconfirmed)
Issue also is not present in OS X 10.11
Krishna, can you please help us to triage? Specific to specific OS version (which is still supported). 
Issue started with chrome version 58. 

Cc: thestig@chromium.org ligim...@chromium.org
Owner: ----
Ligi could you please try to repro and bisect if possible. Thank you.
Owner: ligim...@chromium.org
[MacTriage] -> ligimole@ per c#4.
Labels: Needs-Triage-M61
Missed this bug , will get it triaged soon.
Ligi: Did you get a chance to take a look? I have a Mac that's running 10.9 but I'm not sure if that will reproduce the bug.
Owner: ----
Unfortunately all out test machines are upgraded to 10.11 and 10.12, unable to try a repro.
Labels: -M-58 -M-59 -M-60 -Needs-Triage-M61
Owner: thestig@chromium.org
I still have a 10.9 Mac and I can reproduce this. I'll try bisecting.
Cc: tapted@chromium.org
tapted: Is this  bug 726200 ?
unlikely - that issue never reached beta.
Status: Assigned (was: Untriaged)
Hello!
This bug is receiving this notice because there has been no acknowledgment of its existence in quite a bit of time
- If you are currently working on this bug, please provide an update.
- If you are currently affected by this bug, please update with your current symptoms and relevant logs.

If there has been no updates provided by EOD Wednesday, 12/19/18 (5pm EST), this bug will be archived and can be re-opened at any time deemed necessary.

Thank you!
Status: Archived (was: Assigned)
Due to lack of action this bug has been Archived. If work is still being done on this issue or you are still experiencing this issue please feel free to re-open with the appropriate information.

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