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Issue 727961 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 9
Cc:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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[Jaq] devices reboot when browsing heavy website

Project Member Reported by marchuk@chromium.org, May 30 2017

Issue description

58.0.3029.140
Haier Chromebook 11 (9202.64.0)

1. Browse to Kahoot.it no need to log in, just stay on home page.
2. After 1-2 minutes, the device will freeze
Issue is reproducible in Guest Mode 

What is the expected result?
continue browsing

What happens instead?
Devices are freezing.

Video: https://drive.google.com/open?id=0B-g52zibXA02TzQzZ0t2SGk2UVk

ChromeOS 58 only, not reproducible on 57 or 59
Customer have other devices on RochChip 3288 CPU, like minnie, but they always experience issues with jag with 2GB of ram and very rarely with minnie.

Can see following in logfiles:

[7478:7478:0530/095955.299799:ERROR:gles2_cmd_decoder.cc(17403)] [.DisplayCompositor-0x37cac200]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
[7478:7478:0530/095955.299897:ERROR:gles2_cmd_decoder.cc(9636)] [.DisplayCompositor-0x37cac200]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompa
tible texture filtering.

Logfiles:
https://drive.google.com/open?id=0B-g52zibXA02cTNIdzNRaGtoVkk

We don't have jag where it's 100% reproducible. 
And not able to reproduce on minnie or mickey (where it's rarely reproducible by customer).
 
Description: Show this description
Cc: vkhabarov@chromium.org bhthompson@google.com
Labels: Hotlist-Enterprise
Owner: bhthompson@chromium.org
Hi Bernie, can you please help us to take a look and triage this please?
Owner: diand...@chromium.org
Summary: [Jaq] devices reboot when browsing heavy website (was: [Jag] devices reboot when browsing heavy website)
Doug, does this look like a dupe?
Cc: diand...@chromium.org
Labels: Needs-Feedback
Please provide /dev/pstore/console-ramoops.  Without that I can't confirm, but probably this is our errata.   Bug #710131 
Status: Assigned (was: Untriaged)
Triage nag: This Chrome OS bug has an owner but no component. Please add a component so that this can be tracked by the relevant team.
<UI triage> Bug owners, please add the appropriate component to your bug. Thanks!
Status: WontFix (was: Assigned)

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