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Starred by 4 users

Issue metadata

Status: Untriaged
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Scroll wheel and touch screen do not work when in full screen in Flash Player

Reported by kimwheel...@gmail.com, May 24 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Example URL:
http://www.inertiasoftware.com/jigsaw_world/

Steps to reproduce the problem:
1. Ensure you are using a mouse with a scroll wheel
2. Open http://www.inertiasoftware.com/jigsaw_world/
3. Log in with test credentials
      email:      jigsawtestuser@gmail.com 
      password:   password 
3. Close any in-game messages that appear
4. Click Options> Play in Fullscreen mode
5. Hover cursor over the jigsaw and scroll the scroll wheel

NB: Issue also affects touch screen monitors and trackpads with scroll wheel functionality

What is the expected behavior?
The jigsaw moves up and down

You can see this behaviour when not in fullscreen mode

What went wrong?
The jigsaw does not move

Does it occur on multiple sites: Yes

Is it a problem with a plugin? Yes Adobe Flash Player

Did this work before? Yes Unsure - issue started around the end of April

Does this work in other browsers? Yes

Chrome version: 58.0.3029.110  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 25.0 r0 (Version: 25.0.0.171)

Appears to be affecting all Flash games which have full screen option and accept scrolling - generally these are Facebook games.
 

Comment 1 by rtoy@chromium.org, May 24 2017

Components: -Blink Internals>Plugins>Flash
Status: Untriaged (was: Unconfirmed)
For an easier test case, you can see here: http://cross-stitch-world-game.com/html/mouse_wheel.html

Mouse wheeling over the pink area when not in fullscreen traces out the MouseEvents. In fullscreen, those events are never received.

Comment 3 by tho...@biomedia.nl, May 29 2017

We have the same problem of not being able to use the touchscreen fullscreen. I'm not sure if this is a Chrome or Flash bug, I filed a bug report with Adobe earlier. No response yet. See https://tracker.adobe.com/#/view/FP-4198432
I have the same problem with using the mouse wheel to scroll in and out while in full screen in Farm Town.  Other players have reported the same issue in the Farm Town Forums.  

To clarify, this is not the same as making text/graphics larger, also done by Ctrl +.  

It started approximately May 3, right after updating Chrome.   Since then, Chrome has been updated once again, with no change.  At the suggestion of Rochelle in the Help Center, I also tried installing Chrome Canary, but had the same results there.

I have checked to make sure Flash was updated, even though we assume that it is automatic in Chrome.  


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