New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 723957 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

WebGL not working

Reported by jayson.d...@miyens.com, May 18 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Example URL:
http://avirtum.com/preview/?item=ipanorama

Steps to reproduce the problem:
1. open http://avirtum.com/preview/?item=ipanorama in chrome browser
2. 
3. 

What is the expected behavior?
The virtual tour will display and can be drag.

What went wrong?
Message displayed "Your browser does not support WebGL" and the virtual tour is not showing.

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? Yes I think when it is in the previous version of chrome browser

Does this work in other browsers? Yes

Chrome version: 58.0.3029.110  Channel: stable
OS Version: 10.0
Flash Version: 

I already follow steps to enable WebGL and checked the  Use hardware acceleration when available in show advance settings of chrome.
 
aaaa.png
1.9 MB View Download
Labels: Needs-Feedback
NextAction: 2017-06-01
Can you provide the details of: chrome://gpu/
gpu-1.png
191 KB View Download
gpu-2.png
218 KB View Download
gpu-3.png
222 KB View Download
gpu-4.png
149 KB View Download
Project Member

Comment 4 by sheriffbot@chromium.org, May 22 2017

Cc: dtapu...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "dtapuska@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -Blink Internals>GPU>VendorSpecific
Labels: Needs-Bisect Needs-Triage-M58

Comment 7 by hdodda@chromium.org, May 24 2017

Cc: hdodda@chromium.org
Labels: TE-NeedsTriageFromMTV
Unable to reproduce the issue on windows 10 & 7 using chrome M58 #58.0.3029.110 in different machines with below graphic cards :

intel hd graphics 4600 and nvidia quadro k600 & nvidia quadro 600 

The given url "http://avirtum.com/preview/?item=ipanorama" is loading the virtual toir display.

Attached screencast for reference.

@MTV Team-- Could anyone from MTV team look into this , as Intel HD Graphics 520 as per user screenshots is not available with the inhouse team.

Thanks!
723957.mp4
1.8 MB View Download
The NextAction date has arrived: 2017-06-01
Labels: -Needs-Bisect
Updating labels and removing from bisect bucket since TE cannot repro.

Comment 10 by enne@chromium.org, Aug 24 2017

Labels: Needs-Feedback
NextAction: ----
It looks like you have a number of flags (enable es3 apis, enable webvr, etc) turned on.  Can you try running with a new Chrome profile and see if that works?
Status: WontFix (was: Unconfirmed)
Closing due to lack of feedback.

Sign in to add a comment