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Issue 723784 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit 28 days ago
Closed: Jan 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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[Kevin] ACER FT200HQL monitor flickers quickly

Project Member Reported by helenzhang@google.com, May 17 2017

Issue description

Chrome OS 9460.42.0, 59.0.3071.57
Monitor: Acer FT200HQL 19.5-inch HD 1600x900 touch screen monitor  

What steps will reproduce the problem?
(1) Recover or Power wash the device 
(2) Sign in 
(3) Connect ACER FT200HQL monitor via HoHo or Apple Type-C multiport adapter or Anker USB-C CB-C34 adapter 

What is the expected result?
External monitor should not flicker 

What happens instead?
External monitor flickers 
It blinks very quickly so the flickering can not be seen in video/phone

Always reproducible via HoHo/Apple/Anker dongle 
Reproducible on 2 Kevin 
Power wash does not help 

Workaround:
Switch from Internal display to Acer monitor in display settings.

Monitor spec:
http://www.amazon.com/Acer-FT200HQL-19-5-Touchscreen-Monitor/dp/B013SRGYJ2  

I am not sure if it's regression. 
 
Cc: marc...@chromium.org rjahagir@chromium.org ka...@chromium.org pgangishetty@chromium.org sontis@chromium.org
log: https://pantheon.corp.google.com/storage/browser/chromiumos-test-logs/bugfiles/cr/723784/
Project Member

Comment 2 by sheriffbot@chromium.org, Jul 17 2017

Labels: Hotlist-Google
Owner: tutankhamen@chromium.org
Is it happening only with this monitor? Can I borrow it for testing?
Status: WontFix (was: Untriaged)
Unable to reproduce it.

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