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Issue 722843 link

Starred by 2 users

Issue metadata

Status: Assigned
Owner:
Last visit > 30 days ago
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Incognito Screen appears when browser opens instead of Home Page

Reported by ash...@sclsstaff.info, May 16 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0) Gecko/20100101 Firefox/48.0

Steps to reproduce the problem:
1. Open Chrome
2. Incognito screen appears instead of Home Page
3. Clicking Home Button brings up home page

What is the expected behavior?
We use the Chrome admx templates.  We have the most recent version.  We use the templates to enable Incognito mode.  We also use the templates to set the Chrome Home Page.  Up until around the end of March, this allowed us to have incognito mode enabled plus have the browser open directly to the home page.

What went wrong?
The "You've gone incognito" screen appears instead of the home page.  This is confusing our users at public libraries.

Did this work before? Yes 56 or 57

Chrome version: 58.0.3029.110  Channel: n/a
OS Version: 7, 8.1, 10
Flash Version: Shockwave Flash 25.0 r0
 
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
Able to reproduce the issue on Skytap tap Environment "Windows GPO Testing - Stable - K"

This behavior is expected when "Incognito mode availability" policy is enabled, please disable this policy and let us know your observations also provide us the "chrome://policy" screenshot.

Thank You... 
Thanks for the response.  This wasn't the expected behavior two months ago.  Why did this change?  I know turning off incognito mode by group policy will fix this issue, but we want to keep it on.  I have attached the policy screenshot.
Policies.pdf
60.4 KB Download
Project Member

Comment 3 by sheriffbot@chromium.org, May 17 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: pastarmovj@chromium.org ligim...@chromium.org
Just to Update,

Tested the scenario with the old chrome stable version #57.0.2987.113, observed the "Incognito mode availability" policy is behaving as expected.

"Incognito Mode Availability" has 3 options :

1. Incognito Mode Available :  We can see the Incognito Mode available in Wrench Menu
2. Incognito Mode Disabled  :  We can't see the Incognito Mode available in Wrench Menu
3. Incognito Mode Forced    :  On launching chrome, we see chrome incognito window 


Thank You...



Comment 6 Deleted

Please try with an older version.  Perhaps 54.  This issue just started in the past few months.
Just to update,

As per comment #7 tested this issue on Windows 10 chrome #54.0.2840.0, still seeing the same behavior as mentioned in comment #5

Attaching the screen-cast for reference.
Issue 722843-1.mp4
1.2 MB View Download
From your Chrome://policy you are not setting a home page through gpo.  We do.  Next week I will attempt to attach a video of the behavior I described in the inital report.
Labels: Enterprise-Triaged
Thanks for the update.I don't see any home page set from the attached chrome://policy.Looks like by Home Page you meant Session restore? 

I tried with the following policies set, which is similar to the one you attached.

Set Policies
============

Incognito mode availability - "incognito mode is forced"
Startup pages - "Enabled", select any option

By launching chrome, the incognito window is opened, which is expected.
If you make "Incognito mode available" then users will have incognito mode enabled plus have the browser open directly to Startup pages.

Unfortunately we cannot downgrade our test setup to older versions.Please try the above and let us know the behavior.

Capture.JPG
186 KB View Download

Comment 12 by ajha@chromium.org, Jun 7 2017

Labels: Needs-Feedback

Comment 13 by gutb...@gmail.com, Jun 20 2017

I can verify that this problem exists, is new and is causing me problems as a system admin.  Please fix it so it works like it used to.
Cc: jmukthavaram@chromium.org
Unable to reproduce the issue on reported version & latest stable-66.0.3359.181 .Please check the issue on windows using latest chrome version-66.0.3359.181 & let us know your update on the same.

Thanks..!
Labels: -Type-Bug-Regression Type-Feature
Owner: goanuj@chromium.org
This looks like a request for Incognito + home page.
Status: Assigned (was: Unconfirmed)
It is more a regression from my reading of the description than a new feature request. IT seems that we broke how we load startup pages if incognito is enforced. We should simply make sure our policy startup code is compatible with incognito mode. 
This behavior still persists in V70.  We've worked around it by putting the homepage URL in the windows shortcuts we provide but a fix would still be fantastic.  Screenshot showing both HomepageLocation and IncognitoModeAvailability=2 policies from a V70 install.
ChromeIncognitoHomepageBroken.png
209 KB View Download
Labels: -Type-Feature Type-Bug-Regression

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