many menu buttons don't work if hardware acceleration enabled as conflict with intel graphics driver
Reported by
22a...@gmail.com,
May 16 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36 OPR/45.0.2552.812 Steps to reproduce the problem: 1. go to extensions 2. try to click details with hardware acceleration enabled 3. make sure you have intel 4 series display adapter installed What is the expected behavior? In chrome the browser hangs, in opera vpn and menu buttons does not work. When i disable hardware acceleration everything is fine. What went wrong? conflict with intel graphics drivers for series 4 chip set.Also when i uninstall that driver problem resolves but video laying is impacted badly. Did this work before? N/A Chrome version: 58.0.3029.81 Channel: n/a OS Version: 10.0 Flash Version: Shockwave Flash 18.0 r0 many other people reported it after windows 10 creators update upgrade
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May 19 2017
Unable to reproduce the issue on Win-10 using chrome stable version #58.0.3029.110 and latest canary #60.0.3103.0 . Attached a screen cast for reference. Following are the steps followed to reproduce the issue. ------------ 1. Navigated to chrome://extensions 2. Clicked details of few extensions with hardware acceleration enabled. 3. Observed that the details dialog box opened without any issues and chrome also didn't hang. Could anyone from MTV-team please have a look into this issue as the issue may reproduce on Win-10 having intel 4 series display adapter and India team doesn't seem to have Win-10 machine with above specification. Hence, adding label TE-NeedsTriageFromMTV for further investigation. Thanks...!!
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May 19 2017
The problem I'm observing after windows 10 creators update on an intel graphics chipset series 4. some other problems like buttons in settings>sign-in does not work , submit buttons on websites like sbi etc do not work. folders in bookmark bar hangs sometime .. windows 10 shutdown button does not work etc. only if both h/w acceleration button enabled and the most recent display adapter driver installed for that chipset, which windows automatically does.
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Jul 31 2017
There is no valid updates happened in the last few months, closing the issue. Feel free to reopen if needed. |
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Comment 1 by nyerramilli@chromium.org
, May 18 2017