Chrome browser becomes Black screen in chrome OS ( Using HP chrome book)
Reported by
sumeshc...@gmail.com,
May 12 2017
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Issue descriptionWhat steps will reproduce the problem? 1. Only incoming webRTC audio calls to webRTC client running in chrome 58.0.3029.89 (64bit) in HP chrome book with chrome OS. 2. After some hours of calls, tab in which webrtc Client running becomes black screen. 3. Process disappear from task manager. What is the expected result? Should not have any problem. What do you see instead? Tab become black screen and process disappears from the task manager. No crash reports. What version of the product are you using? On what operating system? Chrome Browser - 58.0.3029.89 Chrome OS - Platform 9334.58.0 Firmware - Google_Falsco.4389.92.0 Please provide any additional information below.
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May 15 2017
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May 15 2017
Please provide more details on the client being used and reproduction steps if possible. Is this audio-only calls or do they have video as well?
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May 16 2017
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May 17 2017
It is only Audio calls. Black screen appears after some around 4-6 hours of incoming call traffic to webrtc client. When black screen appears, the particular process disappears from browser task manager.
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Feb 9 2018
Any more progress on investigating this one? This issue is still happening using version 63 of Chrome Browser. |
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Comment 1 by sumeshc...@gmail.com
, May 12 2017