WebGL not enabled
Reported by
l...@getautomata.com,
May 15 2017
|
|||||||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Example URL: http://webglreport.com/ Steps to reproduce the problem: 1. Visit webpage using WebGL (eg http://webglreport.com/?v=1) 2. Observe that WebGL is supported by this browser but isn't enabled What is the expected behavior? A report indicating that the browser supports WebGL and a summary of the features supported. On other websites: The use of WebGL based features. What went wrong? This behaviour is similar across a range of websites using WebGL (eg http://earth.google.com/web and our own internal WebGL tools). It appears that WebGL is disabled. This is on a Dell XPS13 9350 laptop with an i5-6200U CPU and Intel HD 520 graphics. The drivers are the latest drivers distributed by Dell. WebGL 1 works on Microsoft Edge, and WebGL 1 and 2 work on Firefox 53.0.2 Does it occur on multiple sites: Yes Is it a problem with a plugin? No Did this work before? Yes Unsure - it worked a few weeks ago Does this work in other browsers? Yes Chrome version: 58.0.3029.110 Channel: stable OS Version: 10.0 Flash Version:
,
May 15 2017
,
May 16 2017
Please copy+paste the contents of chrome://gpu here so we can determine your hardware/drivers. It is required for all GPU/WebGL-related bug reports.
,
May 16 2017
Graphics Feature Status Canvas: Software only, hardware acceleration unavailable Flash: Software only, hardware acceleration unavailable Flash Stage3D: Software only, hardware acceleration unavailable Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable Compositing: Software only, hardware acceleration unavailable Multiple Raster Threads: Unavailable Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only, hardware acceleration unavailable Video Decode: Software only, hardware acceleration unavailable Video Encode: Software only, hardware acceleration unavailable VPx Video Decode: Software only, hardware acceleration unavailable WebGL: Unavailable WebGL2: Unavailable Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_discard_framebuffer disable_framebuffer_cmaa exit_on_context_lost scalarize_vec_and_mat_constructor_args Problems Detected GPU process was unable to boot: All GPU features are blacklisted. Disabled Features: all Drivers older than 2009-01 on Windows are possibly unreliable: 72979, 89802, 315205 Disabled Features: all GPU rasterization should only be enabled on NVIDIA and Intel DX11+, and AMD RX-R2 GPUs for now.: 643850 Disabled Features: gpu_rasterization Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Version Information Data exported 2017-5-16 10:02:56 Chrome version Chrome/58.0.3029.110 Operating system Windows NT 10.0.14393 Software rendering list version 12.20 Driver bug list version 9.36 ANGLE commit id 461d9a3060e3 2D graphics backend Skia/58 4c81ba6ba3a3270db809bf7d4c3bc782694a56a4 Command Line Args Files (x86)\Google\Chrome\Application\chrome.exe" --profile-directory=Default --flag-switches-begin --enable-es3-apis --flag-switches-end Driver Information Initialization time 0 In-process GPU true Passthrough Command Decoder false Sandboxed false GPU0 VENDOR = 0x17e9, DEVICE= 0x436f GPU1 VENDOR = 0x17e9, DEVICE= 0x436f GPU2 VENDOR = 0x17e9, DEVICE= 0x436f GPU3 VENDOR = 0x8086, DEVICE= 0x1916 Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 13.2" Diagonal Monitor Size of \\.\DISPLAY4 23.8" Driver vendor Driver version Driver date Pixel shader version Vertex shader version Max. MSAA samples Machine model name Machine model version GL_VENDOR GL_RENDERER GL_VERSION GL_EXTENSIONS Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Window system binding version Window system binding extensions Direct rendering Yes Reset notification strategy 0x0000 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Diagnostics ... loading ...
,
May 16 2017
Thank you for providing more feedback. Adding requester "kainino@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
May 16 2017
I was unaware of about://gpu - finding it lead to advice to check the first flag in about://flags - "Override software rendering list". Enabling that flag results in functioning WebGL. Does that mean the Intel 520 GPU is unsupported by Chrome?
,
May 16 2017
The about://gpu page, after enabling the "Override software rendering list" flag, shows the following: Graphics Feature Status Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Hardware accelerated Video Encode: Hardware accelerated VPx Video Decode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_discard_framebuffer disable_framebuffer_cmaa exit_on_context_lost force_cube_complete msaa_is_slow scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost TexSubImage is faster for full uploads on ANGLE Applied Workarounds: texsubimage_faster_than_teximage Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args ANGLE crash on glReadPixels from incomplete cube map texture: 518889 Applied Workarounds: force_cube_complete On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line. Disabled Features: rasterization Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Version Information Data exported 2017-5-16 10:04:19 Chrome version Chrome/58.0.3029.110 Operating system Windows NT 10.0.14393 Software rendering list version 0 Driver bug list version 9.36 ANGLE commit id 461d9a3060e3 2D graphics backend Skia/58 4c81ba6ba3a3270db809bf7d4c3bc782694a56a4 Command Line Args Files (x86)\Google\Chrome\Application\chrome.exe" --profile-directory=Default --flag-switches-begin --enable-es3-apis --ignore-gpu-blacklist --flag-switches-end Driver Information Initialization time 282 In-process GPU false Passthrough Command Decoder false Sandboxed false GPU0 VENDOR = 0x17e9, DEVICE= 0x436f GPU1 VENDOR = 0x17e9, DEVICE= 0x436f GPU2 VENDOR = 0x17e9, DEVICE= 0x436f GPU3 VENDOR = 0x8086, DEVICE= 0x1916 *ACTIVE* Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 13.2" Diagonal Monitor Size of \\.\DISPLAY4 23.8" Driver vendor Driver version Driver date Pixel shader version 3.00 Vertex shader version 3.00 Max. MSAA samples 16 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) GL_VERSION OpenGL ES 3.0 (ANGLE 2.1.0.461d9a3060e3) GL_EXTENSIONS GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Google Inc. (adapter LUID: 000000000000926a) Window system binding version 1.4 (ANGLE 2.1.0.461d9a3060e3) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1080 dwRefreshRate 59 dwWHQLLevel 0 dwWidth 1920 iAdapter 1 lDriverSize 39862864 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Enabled szChipType Intel(R) HD Graphics Family szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Internal szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Enabled szDXVAHDEnglish Supported szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C szDescription Intel(R) HD Graphics 520 szDeviceId 0x1916 szDeviceIdentifier {D7B78E66-5A56-11CF-2B62-0B27BBC2D935} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 4154 MB szDisplayMemoryLocalized 4154 MB szDisplayModeEnglish 1920 x 1080 (32 bit) (59Hz) szDisplayModeLocalized 1920 x 1080 (32 bit) (59Hz) szDriverAssemblyVersion 20.19.15.4531 szDriverAttributes Final Retail szDriverDateEnglish 29/09/2016 01:00:00 szDriverDateLocalized 9/29/2016 01:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.0 szDriverModelLocalized WDDM 2.0 szDriverName igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll szDriverNodeStrongName oem56.inf:5f63e534f36b7c6d:iSKLD_w10:20.19.15.4531:pci\ven_8086&dev_1916&subsys_07041028 szDriverSignDate Unknown szDriverVersion 20.19.0015.4531 szKeyDeviceID Enum\PCI\VEN_8086&DEV_1916&SUBSYS_07041028&REV_07 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{3F4CC3A0-4AB1-4CEB-BA7A-464A52DB25C3}\0000 szManufacturer Intel Corporation szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00D10001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0007 szSubSysId 0x07041028 szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x8086 1 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1080 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 1920 iAdapter 0 lDriverSize 0 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Enabled szChipType Unknown szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Unknown szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Enabled szDXVAHDEnglish Supported szDXVAModes szDescription DisplayLink USB Device szDeviceId 0x008C szDeviceIdentifier {D7B78E66-5A56-11CF-2B62-0B27BBC2D935} szDeviceName \\.\DISPLAY4 szDisplayMemoryEnglish 4026 MB szDisplayMemoryLocalized 4026 MB szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz) szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz) szDriverAssemblyVersion 8.0.762.0 szDriverAttributes Unknown szDriverDateEnglish 17/08/2016 01:00:00 szDriverDateLocalized 8/17/2016 01:00:00 szDriverLanguageEnglish Unknown szDriverLanguageLocalized unknown szDriverModelEnglish WDDM 1.3 szDriverModelLocalized WDDM 1.3 szDriverName Unknown szDriverNodeStrongName oem6.inf:c14ce8840c48fa1f:dlidusb_Install:8.0.762.0:usb\vid_17e9&pid_436f&mi_00 szDriverSignDate Unknown szDriverVersion Unknown szKeyDeviceID Enum\USB\VID_17E9&PID_436F&MI_00 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{6949AF56-7B5E-11E6-BB6E-89E25F272E89}\0000 szManufacturer DisplayLink szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Dell P2414H(Digital) szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00FF0001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0000 szSubSysId 0x00000000 szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x1414 Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
,
May 16 2017
Got the same problem with Intel HD 520 (i7) (w/ AMD R7 M360 for Rendering) Disabling the blacklist worked for me too.
,
May 16 2017
Also noticed if I disable the gpu blacklist Chrome crashes when I try to edit a bookmark. Looks like it was added to the blacklist for a reason. WebGL works fine in FF though. Must be something Chrome is doing wrong.
,
May 16 2017
The GPU with vendor PCI ID 0x17e9 and device PCI ID 0x436f looks like a DisplayLink USB adapter. Is that correct? What exactly is it? I'm sure it's causing problems and that if you unplug it Chrome should work normally.
,
May 16 2017
You are correct! I really should have tried that before - apologies for not stating my full system configuration. The DisplayLink adaptor is a Dell Adaptor USB 3.0. WebGL works when the flag "Override software rendering list" is disabled when just using the laptop, but if I plug in the display adaptor and then close and re-open Chrome it no longer works.
,
May 16 2017
I'm sorry but we don't know anything about the behavior of this adapter. USB display adapters have caused problems like this in the past. We can blacklist it and cause Chrome to fall back to using SwiftShader but the better solution is for you to stop using it.
,
May 16 2017
Wow, Chrome detected three USB display adapters. Assuming you only got one, and there is a bug in our detection code.
,
May 16 2017
Yes - just a single DisplayLink device. This seems to be a problem other people have had: https://bugs.chromium.org/p/chromium/issues/detail?id=661930. As this does appear to be a regression (it definitely worked last week!), is it worth running the Chrome Bisect script linked in that issue? It looks like the DisplayLink device driver was updated on 17/08/2016, so unless Windows Update is seriously slow I can't imagine its changed in the last week. The DisplayLink device is poor (and Linux support is questionable) but as Dell neglected to put any video output ports on this laptop, unfortunately I'm stuck with it.
,
May 16 2017
Could you try disabling Chrome's GPU acceleration? Either launch from the command line with --disable-gpu or go to about:settings , Advanced, System, and switch off "Use hardware acceleration when available".
,
May 16 2017
With the flag "Override software rendering list" disabled, unchecking "Use hardware acceleration while available" results in WebGL not working. Setting the flag "Override software rendering list" to enabled while "Use hardware acceleration while available" is also unchecked also results in WebGL not working. Conversely, the combination of enabling "Override software rendering list" and checking "Use hardware acceleration while available" results in WebGL working.
,
May 16 2017
OK, but what about the rest of Chrome's stability? Overriding the software rendering list is a reasonable option (though unsupported) if it's working for you.
,
May 19 2017
This system doesn't have the stability to run native OpenGL. That said, in M59, we have enabled SwiftShader, which will allow running software OpenGL (and therefore WebGL). |
|||||||
►
Sign in to add a comment |
|||||||
Comment 1 by ligim...@chromium.org
, May 15 2017Labels: Needs-Triage-M58