Aww Snap on all pages after upgrade
Reported by
werdistu...@gmail.com,
May 11 2017
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Issue description
Chrome Version : 58+ unable to see after upgrading on 5/10 from 58
OS Version: Windows 7
URLs (if applicable) : All / Any
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5: N/A
Firefox 4.x: Success
IE 7/8/9: Success
What steps will reproduce the problem?
1. Upgrade to latest version
2. Open any page including chrome:// pages
3. Receive the Aww Snap error
What is the expected result?
No Aww Snap page
What happens instead of that?
The page loads as expected
Please provide any additional information below. Attach a screenshot if
possible.
Renamed Default under user profile without success
Reinstalled Chrome without success
Loaded chrome with plugins and extensions disabled without success
,
May 15 2017
Unable to reproduce the issue on Windows 7 using chrome M58 #58.0.3029.110 . Attached screencast for reference. @werdisturbed-- Could you please provide us the chrome version details and crash id from the chrome://crashes . Thanks!
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May 15 2017
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 17 2017
Unable to reproduce the issue on windows 7 using chrome version 58.0.3029.110.All pages loaded without any issues. Please try to install the chrome and check if the issue still persists please update the thread. Thanks,
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May 19 2017
Hi, yes I have uninstalled after each repro and reinstalled at each request to reproduce again. No change.
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May 19 2017
Thank you for providing more feedback. Adding requester "kavvaru@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 29 2017
Could you please clean your machine with the given chrome clean up tool and check if you can reroduce the issue : https://www.google.co.in/intl/en/chrome/cleanup-tool/ Thanks!
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Jun 1 2017
Lumension Endpoint Security can be the trigger for this problem. In event viewer it shows as a chrome.exe error in sxwmon64.dll. If it is that it can be fixed with a registry setting described here: https://bugs.chromium.org/p/chromium/issues/detail?id=174607
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Jun 1 2017
Thank you for your help. I needed Chrome to perform my duties so I turned in my machine to the helpdesk for reimaging. Please close the bug.
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Jun 1 2017
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 1 2017
Will do. Please open a new issue if it happens again so we can investigate further. |
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Comment 1 by ranjitkan@chromium.org
, May 12 2017