Printing Crash chrome on version 58
Reported by
cuong...@citigo.net,
May 11 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Steps to reproduce the problem: 1. Using library https://plugins.jquery.com/PrintArea/ 2. Create example page with jquery print area 3. Chrome not show print preview and keep app in function window.print(). after x minutes chrome crashing dialog show. What is the expected behavior? What went wrong? Not usually Did this work before? N/A Chrome version: 58.0.3029.110 Channel: stable OS Version: 10.0 Flash Version:
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May 11 2017
Thanks for logging the issue. Please provide a sample testcase for the ease of triaging and crash id from chrome://crashes.
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May 15 2017
Hi ligim in case it error on my customer browser and i can't get hash :-s. My customer use chrome version 57 or 58 ?. Can has any bugs ? Thanks
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May 15 2017
Thank you for providing more feedback. Adding requester "ligimole@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 16 2017
Noticed this problem on the following UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Multiple cases being reported to us.
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May 16 2017
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May 17 2017
Could you please provide us any sample test file or URL to reproduce the crash from our end. Thanks,
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May 17 2017
@kavvaru - Initialising print dialogue on any website causes this problem. (CTRL + P)
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May 20 2017
Please try to get a crash report id: https://www.chromium.org/for-testers/bug-reporting-guidelines/reporting-crash-bug
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May 20 2017
Already put crash IDs in comment 6 but they were deleted.
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Jun 13 2017
Did you mean to give us a crash report ID but accidentally deleted it, or did you not want to give us a crash report ID, or did the bug reporting website delete it somehow? Feel free to email me if the bug reporting website is giving you trouble.
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Jun 14 2017
@thestig - The site removed them by the look of it. I've dropped you an email with the crash IDs. Hopefully they help.
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Jun 22 2017
Maybe comment 6 incorrectly got flagged as spam? I don't know if that issue is the exact same issue as the bug reporter's. The crash ID is 947e880e40000000 and it's a crash inside printing::PrintingContextSystemDialogWin::ShowPrintDialog() in KOAZ8WAU.dll. I'm guessing that's part of a Konica printer driver? If so, what printer model is it for and what's the exact driver version?
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Oct 3 2017
We haven't heard back in several months, so I am going to archive this bug report. If you have info on the specific printer model + driver, we can reopen the bug and look into it. |
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Comment 1 by cuong...@citigo.net
, May 11 20171.1 MB
1.1 MB Download