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Issue 720632 link

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Issue metadata

Status: Archived
Owner: ----
Closed: Jun 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Blank content in Gmail and other sites on Windows 10 with HiDPI

Reported by dinv...@gmail.com, May 10 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.96 Safari/537.36

Steps to reproduce the problem:
1. Use iMac with Retina (5120 x 2880) or similar display
2. Maximize Chrome window on Windows 10
3. Browse some websites, incl. Gmail or Fortune 

What is the expected behavior?
Website content is displayed correctly at any window size.

What went wrong?
Content is displayed correctly when window is half-screen size (~2500 x 2500)

However, there are "blank" (white) patches overlaid on some elements when I maximize it.

It doesn't manifest every time and can be hard to catch.

In Gmail, it sometimes happens when I search for something in the search bar.

Did this work before? Yes ~57

Chrome version: 58.0.3029.96  Channel: n/a
OS Version: 10.0
Flash Version:
 
chrome.png
2.1 MB View Download
Labels: Needs-Triage-M58

Comment 2 by hdodda@chromium.org, May 17 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Tested the issue on windows 10 with High DPI and Mac retina with High DPI using chrome M58 #58.0.3029.110 and issue is not reproduced.

No black content is seen on websites and all the websites rendered properly.

Attached screencast for reference.

@dinvlad-- Could you please confirm us if you are seeing the issue only on 5120 x 2880 screen resolution or if you could see in any other resolutions.

Thanks!
720632.mp4
4.1 MB View Download

Comment 3 by dinv...@gmail.com, May 18 2017

I can only see it on 5120 x 2880, and I haven't tested on Mac OS. I have just got it again when working in EC2 Console on AWS.

I have also just replicated it on the same page on Fortune that I sent earlier: http://fortune.com/2017/05/10/fcc-net-neutrality-spammers/

Could you test that particular page? And also EC2 Console if you have access.

I'm currently on 58.0.3029.110, everything on Windows 10 build 1607, 14393.1198.

Thanks
ec2.png
49.3 KB View Download

Comment 4 by dinv...@gmail.com, May 18 2017

(on the Fortune page, it appears when you play the video)
Project Member

Comment 5 by sheriffbot@chromium.org, May 18 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by dinv...@gmail.com, May 18 2017

(and the EC2 console is on the 'Auto Scaling' subpage).

The Chrome window is also "expanded" in all cases on Windows, such that it occupies an entire screen (minus the task bar).

Comment 7 by dinv...@gmail.com, May 18 2017

One more thing, EC2 glitch appears when you click the 'Edit' button for an autoscaling group, then move mouse cursor to edit the number of instances. Sorry I couldn't provide a video.
Labels: TE-NeedsTriageFromMTV
This issue seems to be reproducible on iMac with Retina (5120 x 2880) or similar display and TE-India team doesn't seem to have an iMac with Retina (5120 x 2880) display.

Hence, adding label TE-NeedsTriageFromMTV for further investigation.

Thanks...!!

Comment 9 by dinv...@gmail.com, Jun 5 2017

Thanks - lately Chrome use in general has become extremely choppy on the same machine, even on 'lightweight' webpages and without any noticeable load on the system.

I wonder if there's some general GPU-related rendering problem on this particular hardware when it comes to Chrome. I checked the flags and "Accelerated 2D canvas" seems to be on, so not sure what else may cause it. I believe the CPU (6700k) has integrated Intel graphics, while the system is also equipped with a discrete GPU (Radeon R9 M395x). Could there be a problem with graphics switching, and are there any ways to check that in Chrome?

Thanks again

Comment 10 by dinv...@gmail.com, Jun 5 2017

FWIW, the exact same web pages that cause significant slowdowns in Chrome are completely fluid in Edge.
Project Member

Comment 11 by sheriffbot@chromium.org, Jun 6 2018

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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