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Issue 719496 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Can't sign in to AMC.com

Reported by gche...@gmail.com, May 8 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.36 Safari/537.36

Example URL:
http://www.amc.com/shows/into-the-badlands

Steps to reproduce the problem:
1.go to amc.com 
2.select "Into the Badlands" 
3.select episode to view 

What is the expected behavior?
The episode selected starts

What went wrong?
Get an error message 
Invalid Token
Close
This content requires a valid, unexpired auth token.

Did this work before? N/A 

Chrome version: 59.0.3071.36  Channel: beta
OS Version: 10.0
Flash Version:
 
AMC Problem.JPG
98.8 KB View Download
Labels: Needs-Feedback
Hi gchearn@gmail.com, thanks for the report. Could you follow the instructions at https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details to get an net-export dump?
Thank you.

Comment 2 by gche...@gmail.com, May 8 2017

Sunji,
  Attached is the net-export dump you requested.  If I did it incorrectly
let me know.

Guy Hearn
Project Member

Comment 3 by sheriffbot@chromium.org, May 8 2017

Cc: xunji...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "xunjieli@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Hi Guy Hearn, I am not seeing the net-export dump. 
Could you go to https://bugs.chromium.org/p/chromium/issues/detail?id=719496, and  attach the net-export log using "Attach a file" in a comment?

Thanks.

Comment 5 by gche...@gmail.com, May 8 2017

Xunji,
  Hope this is the file you need. I thought it was in the last message I sent.
chrome-net-export-log.json
4.3 MB View Download
Project Member

Comment 6 by sheriffbot@chromium.org, May 8 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "xunjieli@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Thanks for the log! 
Can you try clearing your browser cookies? Go to chrome://settings, under "cookies and other site data"

Comment 8 by gche...@gmail.com, May 8 2017

Clearing cookies had no effect.
Project Member

Comment 9 by sheriffbot@chromium.org, May 8 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "xunjieli@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
One last thing you could try is to go to chrome://extensions and disable AdBlock. There are a few requests in the log that were blocked by AdBlock.

Comment 11 by gche...@gmail.com, May 8 2017

Xunji...,
  Disabling my AdBlock apps didn't work. I tried several other steps which
got it working, I'm not sure which one worked, I tried several at once. The
steps I tried were: enabling 3rd party cookies and disabling do not track
extension. I don't like either solution so I'll try to narrow it down. I'm
sick of this issue for the moment so when I get around to it I'll let you
know which step was the correct one.
  Thanks for your time in addressing my problem.

Guy Hearn

Comment 12 by gche...@gmail.com, May 9 2017

What worked was disabling Adblock, AdblockPlus,and DoNotTrack extensions.
In addition I had to enable third-party cookies. I don't like doing any of
these steps.

Guy Hearn

Comment 13 by mef@chromium.org, May 9 2017

Status: WontFix (was: Unconfirmed)
Thanks for confirmation! 

This issue appears to be caused by interaction between extensions and particular browser configuration, and not by a bug in the browser, so there is nothing to fix.

Thanks for your patience!

Comment 14 by gche...@gmail.com, May 9 2017

Hey mef,
  Perhaps nothing to fix in browser but others with the same configuration
and extensions might like to know how to make amc.com work as I showed in
last message.
  Issue ended.

Guy Hearn

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