Can't sign in to AMC.com
Reported by
gche...@gmail.com,
May 8 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.36 Safari/537.36 Example URL: http://www.amc.com/shows/into-the-badlands Steps to reproduce the problem: 1.go to amc.com 2.select "Into the Badlands" 3.select episode to view What is the expected behavior? The episode selected starts What went wrong? Get an error message Invalid Token Close This content requires a valid, unexpired auth token. Did this work before? N/A Chrome version: 59.0.3071.36 Channel: beta OS Version: 10.0 Flash Version:
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May 8 2017
Sunji, Attached is the net-export dump you requested. If I did it incorrectly let me know. Guy Hearn
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May 8 2017
Thank you for providing more feedback. Adding requester "xunjieli@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 8 2017
Hi Guy Hearn, I am not seeing the net-export dump. Could you go to https://bugs.chromium.org/p/chromium/issues/detail?id=719496, and attach the net-export log using "Attach a file" in a comment? Thanks.
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May 8 2017
Xunji, Hope this is the file you need. I thought it was in the last message I sent.
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May 8 2017
Thank you for providing more feedback. Adding requester "xunjieli@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 8 2017
Thanks for the log! Can you try clearing your browser cookies? Go to chrome://settings, under "cookies and other site data"
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May 8 2017
Clearing cookies had no effect.
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May 8 2017
Thank you for providing more feedback. Adding requester "xunjieli@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 8 2017
One last thing you could try is to go to chrome://extensions and disable AdBlock. There are a few requests in the log that were blocked by AdBlock.
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May 8 2017
Xunji..., Disabling my AdBlock apps didn't work. I tried several other steps which got it working, I'm not sure which one worked, I tried several at once. The steps I tried were: enabling 3rd party cookies and disabling do not track extension. I don't like either solution so I'll try to narrow it down. I'm sick of this issue for the moment so when I get around to it I'll let you know which step was the correct one. Thanks for your time in addressing my problem. Guy Hearn
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May 9 2017
What worked was disabling Adblock, AdblockPlus,and DoNotTrack extensions. In addition I had to enable third-party cookies. I don't like doing any of these steps. Guy Hearn
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May 9 2017
Thanks for confirmation! This issue appears to be caused by interaction between extensions and particular browser configuration, and not by a bug in the browser, so there is nothing to fix. Thanks for your patience!
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May 9 2017
Hey mef, Perhaps nothing to fix in browser but others with the same configuration and extensions might like to know how to make amc.com work as I showed in last message. Issue ended. Guy Hearn |
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Comment 1 by xunji...@chromium.org
, May 8 2017