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Issue 719464 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug-Regression



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Aw snap on every load of Gmail

Reported by willie.w...@gmail.com, May 8 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.96 Safari/537.36

Steps to reproduce the problem:
1. Try to load Gmail
2. Aw snap
3. 

What is the expected behavior?
Gmail loads

What went wrong?
(Crashes persists in incognito mode, as well as with extensions turned off.)

On console it outputs

Received signal 11 SEGV_MAPERR 0000000000aa
#0 0x559c4fefe006 <unknown>
#1 0x559c4fefe3b9 <unknown>
#2 0x7ff934616fe0 <unknown>
#3 0x559c5461089f <unknown>
#4 0x559c4ff8c2d9 operator new[]()
#5 0x559c504f750e <unknown>
#6 0x559c504f756e <unknown>
#7 0x559c504f8d47 <unknown>
#8 0x559c504f5f3f <unknown>
#9 0x559c504ebe5a <unknown>
#10 0x559c504b167d <unknown>
#11 0x559c504b5b33 <unknown>
#12 0x559c507049da <unknown>
#13 0x559c504b6809 <unknown>
#14 0x559c50b47368 <unknown>
#15 0x559c50b462bb <unknown>
#16 0x559c50b47d6b <unknown>
#17 0x559c50b480ad <unknown>
#18 0x559c50b478db <unknown>
#19 0x559c50b4b0be <unknown>
#20 0x559c50b49f0f <unknown>
#21 0x559c50b4a5f3 <unknown>
#22 0x559c50b4a739 <unknown>
#23 0x559c50b7b764 <unknown>
#24 0x559c5346efb2 <unknown>
#25 0x559c5346f188 <unknown>
#26 0x559c5346f1cb <unknown>
#27 0x559c4ff626b8 <unknown>
#28 0x559c4ff5e6fd <unknown>
#29 0x7ff93460c2e7 start_thread
#30 0x7ff92c37e54f __GI___clone
  r8: 0000000000000090  r9: 0000000000000040 r10: 000000005afd5a7d r11: 0000372dd4a3a400
 r12: fffffffd531d8d5d r13: 0000372dd4670798 r14: 00000000000000a2 r15: 0000372dd4a3af70
  di: 0000000000000400  si: 000000000000001c  bp: 0000000000000400  bx: 0000372dd53f9c00
  dx: 0000559c56be1b80  ax: fffffffd531d8d5d  cx: 0000000000000003  sp: 00007ff91dd56650
  ip: 0000559c5461089f efl: 0000000000010293 cgf: 002b000000000033 erf: 0000000000000004
 trp: 000000000000000e msk: 0000000000000000 cr2: 00000000000000aa
[end of stack trace]
Calling _exit(1). Core file will not be generated.

Crashed report ID: 

How much crashed? Just one tab

Is it a problem with a plugin? No 

Did this work before? Yes 57.0.2987.98-1

Chrome version: 58.0.3029.96  Channel: stable
OS Version: Arch
Flash Version: 

The only site for which it crashes seems to be Gmail so far. All other browsing seems to proceed as normal. Crashes started happening in version 58.0.3029.81-4; though it was intermittent (sometimes Gmail works, sometimes it doesn't). In the current version Gmail never loads.
 
Cc: kavvaru@chromium.org
Components: Platform>Apps
Labels: Needs-Feedback
Unable to reproduce the issue on Ubuntu 14.04 using chrome version 58.0.3029.96.Not observed any crash while loading the gmail page.

Could you please provide us the crash id from chrome://crashes to triage the issue further.

Thanks,
Visiting chrome://crashes I get "Crash reporting is not available in Chromium." Is there any other way I can get you the info that is needed? 
Project Member

Comment 3 by sheriffbot@chromium.org, May 9 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kavvaru@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: krajshree@chromium.org
Labels: Needs-Feedback
willie.w.wong@ - Crash reporting can be enabled in chrome by checking the "Automatically send usage statistics and crash reports to google" in chrome://settings under "Privacy" section.

The crash id as shown in the attached screenshot is the server id which need to be provided for further triaging.

Thanks...!!
Screenshot from 2017-05-10 15:01:48.png
89.2 KB View Download
Hi, I don't see such an option under Privacy. See Screenshot.
2017-05-10-091829_736x359_scrot.png
46.5 KB View Download
Project Member

Comment 6 by sheriffbot@chromium.org, May 10 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested in chrome reported version #58.0.3029.96 and Stable # 58.0.3029.110 and Canary #60.0.3096.0 on Ubuntu 14.04 and not able to reproduce the issue.Please find the screen shots for your reference.

@Reporter:Could you please let me know if i have missed anything and if possible,Please upgrade to latest version and create new profile without extensions and apps.Re-check once and let us know the observations of the issue which would help us to triage the issue further.

Thanks in Advance.
719464.png
90.2 KB View Download
Hm, upgraded to 58.0.3029.110 just now and problem seems to be gone even with the usual profile. 
Project Member

Comment 9 by sheriffbot@chromium.org, May 11 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
As per the comment #8 marking this issue as WontFix. Please feel free to reopen if not the case.

Thanks,

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