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Issue 719354 link

Starred by 4 users

Issue metadata

Status: Duplicate
Merged: issue 713875
Owner:
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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The upgrade from 32bit v 57 Chrome to 64bit v 58 causes all chrome tabs to display Aw Snap errors

Reported by s.bar...@gmail.com, May 8 2017

Issue description

Chrome Version       : 58.0.3029.96
OS Version: 10.0
URLs (if applicable) : All (even settings does not work)
Other browsers tested: N/A (Chrome issue only)


What steps will reproduce the problem?
1. Random problem, most upgrades appeared to have worked successfully, however where the problem occurs the only fix is to fully de-install chrome and do a full install of 64bit (v58) chrome (enterprise installer)
2.De-installed v58 (64bit) and reinstalled (v57 32bit). The v57 version is working correctly after installation. The automatic upgrade runs, which again breaks Chrome, resulting in all tabs generating an Aw Snap error (including the settings tab)
3.The problem is related to the upgrade from 32bit to 64bit chrome. A full install of 64 bit on a clean system or after fully de-installing chrome works correctly.

What is the expected result?

Tabs displays rendered web pages

What happens instead of that?

All tabs generate the Aw Snap error (including settings)

Please provide any additional information below. Attach a screenshot if
possible.

We've ensured EMET has been removed and all systems tested are as similar as possible. All PCs are running McAfee Enterprise (Endpoint 10.5)

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.96 Safari/537.36



 
Cc: mzheng@chromium.org gov...@chromium.org abdulsyed@chromium.org yanglee@chromium.org ligim...@chromium.org wfh@chromium.org
Components: Enterprise
Labels: Needs-Feedback M-58
This is a known issue for McAfee's Solidcore and McAfee's DLP. Can you please try the alternative provided here- 
https://productforums.google.com/forum/#!topic/chrome-admins/5Tw_-fmT_QI;context-place=forum/chrome-admins

Also provide us with the logs mentioned in #5 which helps in debugging - https://bugs.chromium.org/p/chromium/issues/detail?id=718464#c5

Labels: Enterprise-Triaged
Owner: georgesak@chromium.org
Assigned to the Windows team.
Mergedinto: 713875
Status: Duplicate (was: Unconfirmed)
This issue looks similar to Bug ID - 713875, so merging the issue into same.
Please undupe it, if anybody feel so.


Thank You.

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