Another confirmed user report with video
https://youtu.be/Ni0-P7kYcGc

pbommana@, could you please try to repro and bisect if possible. Thank you.

We aren't able to reproduce the issue, If possible can we get below details from user's  :

1. Is this specific to Surface book laptops 
2. Is the issue specific to Chrome or across the machine. 
3. Are they still seeing this behavior on 58.0.3029.110(latest Stable)

thank you in advance.

Hello,

I was asked by the community specialist to add my input to this report. I am one of the people having this issue.

- So far I have had the problem on both a Surface Pro 3 Tablet and  Surface Book laptop. The Pro was bought at least 2 years ago, the Book was bought a week ago. I have not tried it on any other computers that have touchscreens.

-The problem is only in Chrome; as soon as I leave Chrome, the touchscreen works perfectly inside Office, Edge, and the Desktop.

- I have been dealing with this issue at least a year now on the Pro, and I have kept my Chrome updated to the latest at all times. I have tried incognito mode as well as Canary and the problem does not go away. I have clean installed Windows, reinstalled Chrome a number of times, removed all extensions, removed any skins, and tried it without my profile added to the Chrome.

- I have seen a suggestion that this could be related to damaged files inside of my Chrome profile. I tried to deleting my local files and redownloading my profile to the computer, but it did not work. I have far too much data and information to risk deleting all files to fix the problem, so that would take a serious last resort to get me to do.

Thanks for the bug report/video, and thanks for your help in diagnosing it.

From the video, it looks like chrome is treating a tap as a two-finger tap. Perhaps we've gotten confused and lost track of a touch? We could get some diagnostics from https://rbyers.github.io/eventTest.html - I expect when you tap the screen the touch event will show up as "touch 1..." instead of "touch 0..."

You commented that this has been happening for a year - was touch functioning on your device previously?

So I should go to that website on the tablet/laptop and then start trying
to use the touch screen? We have traveled a bit past my skill set in
computers, so I might need walked through this process a bit.

that is exactly what is happening, it thinks I am two finger touching
whenever I touch with a single finger.

So within a few hours of setting up my Surface Book, the problem started.
With my Surface Pro 3, I only remember it happening starting about a year
ago or so, but I honestly do not remember for sure. I don't THINK it was
happening for the year six months or so that I had it.

Regards,

Justin Fisher
206-653-5351
Fisheraf@gmail.com

I have been playing around with this diagnostic tool you provided me but I
am not sure how I am supposed to share the data with you, or if I am
supposed to config it a certain way. I played around with the browser with
the program live and once the issue began and I saw it happening on the
screen ( i would tap the screen on the diagnostic page and the double click
action would happen) often times as well a single tap would cause the page
to scroll indefinitely until i tapped it again to stop it.

Please advise what exactly you are looking for from me in this program.

Regards,

Justin Fisher
206-653-5351
Fisheraf@gmail.com

I am not entirely sure how, but it appears to have been fixed on my Surface
Book Laptop. I have not had the problem in several days. Was there an
update released?

Regards,

Justin Fisher
206-653-5351
Fisheraf@gmail.com

Hi there Justin - It sounds like your issue has been corrected with one of our updates. I'm going to close this for now, but please reopen if this happens again.

It actually has vanished completely on both devices. Thank you so much for
figuring this out for me!

Regards,
Justin Fisher