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Issue 718276 link

Starred by 3 users

Issue metadata

Status: Verified
Owner:
Last visit > 30 days ago
Closed: Jul 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Audio in device intermittently stops working, Unexpexted OutputNodeVolumeChanged received

Project Member Reported by marchuk@chromium.org, May 4 2017

Issue description

Chrome Version: 
Asus chromebox, panther, chrome for meetings
56.0.2924.110 
57.0.2987.146 
58.0.3029.68

What steps will reproduce the problem?
(1)Connect Buddy USB Audio card, connect mic to audio card input.
(2)Start a videoconference
(3)Wait for a hour, or so.

What is the expected result?
video/audio should be working with no disconnections

What happens instead?
intermittently, mic in stops working.

Full logs shared to @google.com
https://drive.google.com/a/google.com/file/d/0B-g52zibXA02RlNxZ295c1QwbXM/view?usp=sharing

Have following interesting in logs:


ui.20170426-020005:
[754:754:0426/020008.129104:ERROR:cras_audio_handler.cc(598)] Unexpexted OutputNodeVolumeChanged received on node: 0x600000000

ui.20170426-020005:
[1:44:0429/143629.190355:WARNING:webrtcvoiceengine.cc(2314)] SetOutputVolume: no recv stream775620115

Workaround is to change  hangouts settings audio-in device to different device, save and then change back to original device.
 
Hi Bernie, can you please help to triage or assign.

Comment 2 by olka@chromium.org, May 4 2017

Cc: solenberg@chromium.org olka@chromium.org grunell@chromium.org

Comment 3 by roy...@google.com, May 4 2017

Labels: Proj-Hotrod

Comment 4 by roy...@google.com, May 4 2017

Owner: katierh@chromium.org
Status: Assigned (was: Untriaged)
Setting as assigned since it has an owner.
Owner: mnilsson@chromium.org
assigning to mats in case this looks familiar

marchuk - have we seen this on later builds? 
It's happening to a number of our units running 56.0.2924.121

Team,

FYI the customer who reported this issue found out that this was not a Chrome OS problem, issue was specific to the signal they were using as the microphone feed and the fact that it was not a direct connected microphone. They have resolved the problem by changing the signal type so we might probably want to close this bug. 

Thanks for your time and efforts. 
Status: Fixed (was: Assigned)
Cc: avkodipelli@chromium.org
Status: Verified (was: Fixed)
Closing as per #7

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