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Issue metadata

Status: WontFix
Owner:
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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[Samus] Digital FCC E-Label is missing.

Project Member Reported by abod...@chromium.org, May 3 2017

Issue description

Chrome os version: 9460.24.0/59.0.3071.36

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
1:Go into Settings.
2:Click "About Chrome OS".
3:At the bottom E label is available.

Verify: with device specification. (In Samus)

Expected Result:
Digital FCC E-Label should be available in Samus device.

Actual Result:
Digital FCC E-Label is missing.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)

What is the impact to the user, and is there a workaround? If so, what is
it?

Please provide any additional information below. Attach a screen shot or
log if possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


 
Cc: michae...@chromium.org
Labels: -Pri-2 ReleaseBlock-Stable Pri-1
Owner: steve...@chromium.org
Status: Assigned (was: Untriaged)
Marking RBS since this is the only way that info is available on Samus.
Hmm, I see it in 59.0.3071.25.

It only shows up in official builds though, can you confirm this was an official build and provide a screenshot? Thanks!


attached screenshot.Yes. Its official build.
Screenshot 2017-05-03 at 16.19.04.png
202 KB View Download
abodeti: Does the e-label appear in the old Options Help overlay? chrome://settings-frame/help

If it doesn't appear there either, could you check if the following URL loads the image on your device?
file:///usr/share/chromeos-assets/regulatory_labels/us/label.png
No e-label with the old Options Help overlay, Please see the attached screenshots.

and image also failed to load with given url.
Screenshot 2017-05-03 at 17.03.44.png
457 KB View Download
Screenshot 2017-05-03 at 17.05.44.png
183 KB View Download
If you can bisect between 59.0.3071.25 and 59.0.3071.36 that would be very helpful. Otherwise I will try creating an official build and bisecting tomorrow or Friday.

If it's not at the given URL, that means either Chrome is blocking that URL (a regression) for some reason, or the file doesn't exist on your device (how was it imaged?).

Can you access file:///usr/share/chromeos-assets? If so, does the regulatory_labels folder exist, and what's in it?
Can you access file:///usr/share/chromeos-assets?

Yes. but regulatory_labels folder is missing.

The logo is still present in 59.0.3071.35 (my dev channel device just updated).

I'll try a 59.0.3071.36 version soon.

How was this device acquired and imaged?

If the folder is missing on the device, this isn't a Chrome issue (unless Chrome is suddenly blocking that directory??). IIRC the image should be installed during factory setup.
Status: WontFix (was: Assigned)
I have a samus @ 59.0.3071.47 and I am not seeing this problem.

Please re-open if you are still seeing this.

Screenshot 2017-05-12 at 1.05.26 PM.png
206 KB View Download

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