morsed@ - Could you take a quick look to see if this is a regression?

I am showing the same thing on Pixel/link device I have, Android apps topic is incorrectly appearing, even though the device is correctly providing the "not available" signal for playStore.


Google Chrome	59.0.3054.0 (Official Build) dev (64-bit)
Platform	9413.0.0 (Official Build) dev-channel link


Using the console to inspect the app:  (via chrome://inspect/#apps)

chrome.chromeosInfoPrivate.get(['playStoreStatus'], console.log)  
Object {playStoreStatus: "not available"}


Perhaps it's something with gKMS transition to Redwood.  The rule was originally written to be compatible with pre-ARC++ devices, and can be updated when M54 is no longer a relevant OS version.  I'll follow up with Casey and Tiffany.

I believe this is the rule in gKMS and Redwood for reference: 
https://gkms.corp.google.com/Client.html#7194464 
https://redwood.corp.google.com/7194464

The API call the Get Help app is making looks correct (for current/legacy API):

https://www.googleapis.com/support/v1/topics/3477855?key=AIzaSyCOx7NTvlw6XxqOj0Dm4dvebQguJ4z0frw&helpcenter=chromeos&hl=en_US&extra_param=source.genius&extra_param=deviceinfo.link&extra_param=playStore.not%20available&extra_param=managedDevice.managed&maxLevels=-1 

Looking at the extra_param "playStore.not%20available" perhaps it's an issue with capitalization??  The rule in Redwood identifies Signal name: URLParameter.playstore 

A ticket has been opened to create a new parameter to try within the existing ARC++ rule:

http://b/38354411 

"add 'URLParameter.playStore' with a capital "S" as a valid signal in Redwood"

Signal updated to 'URLParameter.playStore' with a capital "S", as indicated in http://b/38354411.  Tested by morsed@ and caseymo@ on ARC++ and non-ARC++ devices. 

Issue is fixed on M60 (9592.22.0, 60.0.3112.34)

but regressed again on M61 TOT 9656.0.0, 61.0.3132.0 link, peppy

 Issue 757640  has been merged into this issue.

From the duplicated bug above, issue is still reproducible on latest M61 9765.35.0 

The support API seems to return 'Android App' section even though we set playStore param to 'not available'.

https://support.google.com/apis/topics?id=3477855&max_levels=2&key=AIzaSyCOx7NTvlw6XxqOj0Dm4dvebQguJ4z0frw&v=1&helpcenter=chromeos&hl=en_US&extra_param=source.genius&extra_param=deviceinfo.link&extra_param=playStore.not%20available

+caseymo@ - Hi Casey, do you have any thoughts on why this behavior might have regressed? Looks like it should have been fixed with the update in b/38354411?

Sadly, I don't know. :/ That update should have fixed it. The Android apps folder (in Redwood) and its rules/parameters haven't been touched since this bug was fixed in May.

I've looped in Tiffany (our configs specialist) on b/38354411 to check the rule & see if anything has regressed, but unfortunately there's nothing I can do on my end yet. Assigning back to you for now.

This appears to be the same root cause as b/68362395, and should be fixed by 
https://chrome-internal-review.googlesource.com/c/chromeos/chromeos-assets/+/494672

10092.0.0, 64.0.3256.0