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Issue 718021 link

Starred by 2 users

Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Feature



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Convertible: can not boot with lid closed into docked mode

Reported by dli...@salesforce.com, May 3 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9334.58.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.89 Safari/537.36
Platform: 9334.58.0 (Official Build) beta-channel chell

Steps to reproduce the problem:
1. Connect Chromebook to external display.
2. Close lid.
3. Update Chrome or manually reboot
4. Display will not detect until you open lid

What is the expected behavior?
Chrome should detect displays at boot or sign-in screen

What went wrong?
Chromebooks are rebooted often enough that using them in docked mode requires the additional step of opening the lid to re-detect displays. If the Chromebook is stored out of site, this is inconvenient at each boot - every couple days.

Did this work before? No 

Chrome version: 58.0.3029.89  Channel: beta
OS Version: 9334.58.0
Flash Version: Shockwave Flash 25.0 r0
 

Comment 1 by vsu...@chromium.org, Jun 13 2017

Components: OS>Kernel>Display
Owner: tutankhamen@chromium.org
Owner: snanda@chromium.org
It looks like this bug has no relation to graphics subsystem. Actually, this is what happens after rebooting with closed lid:

256 | 2017-09-28 15:37:25 | Kernel Event | Clean Shutdown
257 | 2017-09-28 15:37:27 | System boot | 236
258 | 2017-09-28 15:37:27 | System Reset
259 | 2017-09-28 15:37:27 | Chrome OS Developer Mode
260 | 2017-09-28 15:37:28 | ACPI Enter | S5

261 | 2017-09-28 15:37:45 | System boot | 237
262 | 2017-09-28 15:37:45 | SUS Power Fail

So, it doesn't even start after rebooting.
Cc: puneetster@chromium.org
This is probably a very low level failure, can we investigate it?
Project Member

Comment 5 by sheriffbot@chromium.org, Nov 9

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Assigned (was: Archived)
Cc: tbroch@chromium.org snanda@chromium.org
Labels: -Type-Bug -Pri-2 Pri-3 Type-Feature
Owner: ----
Summary: Convertible: can not boot with lid closed into docked mode (was: External display does not detect at boot in docked mode)
Believe this is WAI as once machine shuts down user is logged out and with lid closed system will not transition from S5 -> S0 despite user pushing an external facing power button.

Note, it does work w/ device in 'tablet' mode.

Re-phrasing and moving to 'feature' for now.
Status: Available (was: Assigned)

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