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Issue 718016 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Black Smily & Blank Crome

Reported by ysha...@gmail.com, May 3 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

Steps to reproduce the problem:
1. Crome Went Blank
2. Nothing is working
3. Tried Uninstall & Install

What is the expected behavior?
Totally Blank

What went wrong?
Crome is totally blank with black smily

Did this work before? N/A 

Chrome version: <Copy from: 'about:version'>  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: VLC media player Web Plugin

Crome Not Working... Pls Help & Call on +919833039099

Pls resolve at the earliest
 
Untitled.png
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WhatsApp Image 2017-05-03 at 19.45.30.jpeg
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Comment 1 by ajha@chromium.org, May 10 2017

Labels: Needs-Milestone
Cc: msrchandra@chromium.org
Labels: Needs-Feedback
Installed Chrome Stable# 58.0.3029.110 on Windows 10 and could not reproduce the issue.
@yshah84 -- Could you please do a fresh install of Latest stable and provide us the update which would help us to triage further.
Thanks in Advance.

Comment 3 by ysha...@gmail.com, May 16 2017

Dear Team,

I am using Windows 7 & not windows 10. Please call & take access through
remote & resolve the issue.

Mobile : +91 9833039099

You can call anytime at your convinence




Regards,
Yogesh Shah
+91 9833039099
Project Member

Comment 4 by sheriffbot@chromium.org, May 16 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "msrchandra@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: sureshkumari@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Windows-7 using chrome stable version 58.0.3029.110.
yshah84@ could you please try chrome reinstall and let us know your observations if the issue still persists.

Thanks..

Comment 6 by ysha...@gmail.com, May 18 2017

I have tried all the options of installing, reinstalling, uninstalling,
using no sandbox etc.. even installing malware software as recommended by
 Google Cloud Support, Leonel <esupport@google.com>

But nothing is working.. Leonel Team is working hard they have taken all my
log files, taking access of my pc & trying to resolve.


It will be good if you support like leonel team. Please Call Me & take
access of my PC & try to resolve.




Regards,
Yogesh Shah
+91 9833039099
Project Member

Comment 7 by sheriffbot@chromium.org, May 18 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sureshkumari@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Requesting someone from UI team please look into this issue as this issue is not reproducible from our end.

Thanks!!


Comment 9 by ysha...@gmail.com, May 23 2017

pls resolve at the earliest..
Labels: Needs-Feedback
yshah84@,

Could you check the issue on chrome latest stable#59.0.3071.86 version & let us know your observations on the same.

Thanks..!!
Cc: jmukthavaram@chromium.org
Status: WontFix (was: Unconfirmed)
As there is no action on this issue for long time closing this issue. Request you to update your Chrome to latest #66.0.3359.181 and verify. Feel free to file a new issue if the issue is still reproduced at your end.

Thanks!

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