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Issue 717929 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Jan 2018
Cc:
█ sureshkumari@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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When opening a chrome the browser crashes.

Reported by anilprab...@gmail.com, May 3 2017 
UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

Steps to reproduce the problem:
1. Try to open the browser
2. 
3. 

What is the expected behavior?
Browser should open

What went wrong?
Seems the chrome was updated by the desktop team

Crashed report ID: no

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: <Copy from: 'about:version'>  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 25.0 r0

no
chrome.exe.2068.dmp
494 KB Download

Comment 1 by anilprab...@gmail.com, May 3 2017 

Below is the error , i get

roblem signature:
  Problem Event Name:	APPCRASH
  Application Name:	chrome.exe
  Application Version:	58.0.3029.96
  Application Timestamp:	5907a13b
  Fault Module Name:	StackHash_ca2a
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception Code:	80000003
  Exception Offset:	0000000036f30023
  OS Version:	6.1.7601.2.1.0.256.4
  Locale ID:	1033
  Additional Information 1:	ca2a
  Additional Information 2:	ca2abd502f62b86f49ccb0c3ade10bc9
  Additional Information 3:	59da
  Additional Information 4:	59dacabd2f9eeb7630d453db044c9cee

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Comment 2 by anilprab...@gmail.com, May 3 2017 

Version of chrome used 58.0.3029.96

Comment 3 by sureshkumari@chromium.org, May 8 2017

Cc: sureshkumari@chromium.org
Labels: Needs-Feedback
anilprabhakarjec@ Thanks for filing the issue.
Could you please provide the crash ServerID generated under chrome://crashes to triage the issue from TE end.

Comment 4 by ranjitkan@chromium.org, May 12 2017

Labels: Needs-Triage-M58

Comment 5 by anilprab...@gmail.com, May 22 2017 

I have tried that but nothing is getting executed the browser page comes as Aw Snap.

Comment 6 by anilprab...@gmail.com, May 22 2017 

All the Desktops of my collegues are facing the same issue
Project Member

Comment 7 by sheriffbot@chromium.org, May 22 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sureshkumari@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by brajkumar@chromium.org, May 24 2017

Labels: Needs-Feedback
Could you please uninstall and reinstall your chrome to latest stable #58.0.3029.110 and recheck for this issue, make sure that your chrome has fresh profile with no apps or extensions installed. 

Thanks!

Comment 9 by dtapu...@chromium.org, Jan 22 2018

Status: WontFix (was: Unconfirmed)
Closing issue due to lack of feedback requested but not provided. If the issue still exists please open a new issue with the details requested.
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