Bug on google chrome 'android'
Reported by
abdallah...@gmail.com,
May 2 2017
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Issue descriptionI WANT TO REPORT A VERY IMPORTANT BUG IN GOOGLE CHROME 'ANDROID'...ITS ABOUT DATASAVER OPTION...AT THE FIRST USE OF THE APP ..CHROME OFFER USERS TO TURN ON DATASAVER OPTION...THIS OPTION LEADS TO SEVERE BUG TO MOST OF CHROME USERS BY NOT LOADING THE WEBSITES ...FOR ME I ENCOUNTERED A PROBLEM USING CHROME ON WIFI ..SOMETIME IT LOAD WEBSITES AND IN ANOTHER TIME IT WONT...BUT AT THAT TIME WHEN CHROME WONT LOAD WEBSITES ...ANOYHWR APPS LIKE OPERA AND SAFARI LOAD IT ..AND ALSO IT WORKS WHEN YOU LOAD THE WEBSITE IN INCOGNITO MODE ...BUT WHEN YOU TURN DATASAVER OFF ....IT WORKS FINE ...THE PROBLEM IS NOT FOR ME ONLY....BUT FOR MOST OF MY FRIENDS AND ALOT OF THEM WROTE ON FACEBOOK BOUT IT AND MY SOLUTION WORKS ...JUST TURN OFF DATASVER ...EVERRYTHING WORKS FINE .
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May 16 2017
Mobile name : Huawei p9 lite Model number : VNS L31 Android version:7.0 Chrome version :58.0.3029.83
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May 16 2017
Thank you for providing more feedback. Adding requester "ppolisetty@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 16 2017
I want also to inform you that alot of friends have the sam issue ...
The first one has : Huawei GR5 2017 also known as
Honor 6x with android version
:Marshmallow
The second one has : Sony Z3
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May 16 2017
Thank you very much for this report. To investigate further, would you be willing to send us a trace of the network activity that occurs while loading the page? Below are the steps to create and send the trace: 1) Verify that Data Saver is enabled. Go to ... > Settings > Data Saver 2) Navigate to chrome://net-export and select "start logging to disk" 3) Go to the ... menu and select "New tab" 4) In that new tab, navigate to the page you are having problems with. 5) Go back to the tab that has net-export loaded and click "stop logging" 6) click "email log" and send the log to bengr@chromium.org 7) Disable Data Saver and repeat steps 2-6. Thank you!
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May 16 2017
I WANT YOU also to know some facts : 1. While I enable data saver option ´on´...the websites works normal but only in "incognito mode" 2.this bug is usually with wifi" I tried multiple routers..and chrome works fine with 3g or 4g internet 3. Google sites always work even with wifi and datasaver "On"
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May 16 2017
Thank you very much. Data Saver is disabled on incognito. Data Saver also operates only on HTTP pages. Google sites are HTTPS. Have you tried several different Wi-Fi networks? Do these networks require a portal login? (The network trace I requested in #5 will help as well.)
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May 16 2017
First :I have tried 3 different wifi networks ...sry I dont understand what u mean by portal login ..I am not a programmer ...but these wifi are WPS encrypted only and require only password when you connect it from settings »wifi ...but there is no login page. Second: This bug at first was temporary and only with some websites that work normally with cellular network internet ...but in the last few weeks it becomes most of time and with all websites
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May 16 2017
And I have sent the network trace that u asked me to do to this email : bengr@chromium.org....just as u told me in comment #5
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May 16 2017
Thanks. By portal, I mean captive portal (see: https://en.wikipedia.org/wiki/Captive_portal) but it sounds like that's not what you're using. Could you tell us what URLs you are trying to load and could you send me a trace? Thanks!
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May 26 2017
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Jun 5 2017
yes it happen to me even in desktop with data saver extension website tested: http://www.egyptindependent.com/ and the log file in attach files. thanks
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Jun 5 2017
I think to it's related to issue happen in ( Issue 672959 )
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Jun 5 2017
I am not a programmer..but do u mean that on slow connection speed ..the bug appears....because in egypt the cellular network is speeder than wifi from router...and this bug appears only with wifi but on 3g or 4g connection ..chrome works normally even w data saver on
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Jun 5 2017
Thank you for providing more feedback. Adding requester "ppolisetty@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 5 2017
Re #12: From the netlog, it seems something on your desktop is interfering with the HTTP connections, and resetting them. Can you try turning off the data saver extension, and see if you can still load the http://www.egyptindependent.com/ website?
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Jun 8 2017
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Jun 29 2017
Marking as WontFix in absence of feedback. Please feel free to reopen.
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Jun 30 2017
abdallahelboghdadly: Few questions: 1: Can you try #17 above? Are you able to load the http://www.egyptindependent.com/ website? 2. Turn on the data saver extension? Are you still unable to load the http://www.egyptindependent.com/ website? If yes, getting one more netlog would be super-helpful. Thanks!!
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Jun 30 2017
1.If the data saver is on : it cannot load the site in chrome browser...but I load with datasaver off ...and also loads in gmail" if I press on link in gmail It opens regardless of datasaver in chrome"
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Jun 30 2017
I send the logs now...is this all u need ???
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Jun 30 2017
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Aug 18 2017
I am unable to repro this. abdallahelboghdadly: Is it possible for you to get the netlog with data saver enabled? Instructions on how to capture the netlog are here: https://dev.chromium.org/for-testers/providing-network-details Thanks.
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Dec 1 2017
We cannot reproduce. Please re-open if you can provide a way to repro. |
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Comment 1 by ppolise...@chromium.org
, May 16 2017Components: Internals>Network>DataProxy
Labels: Needs-Feedback