Time zone detected incorrectly
Reported by
dli...@salesforce.com,
May 1 2017
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 9334.52.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.78 Safari/537.36 Platform: 9334.52.0 (Official Build) beta-channel chell Steps to reproduce the problem: 1. Be in a location where your IP address does not reflect your location 2. Have auto-detect time zone turned on What is the expected behavior? Time zone should correctly detect, regardless of your IP address (as does for Apple/Windows machines) What went wrong? Some of our offices egress data from a location different than its current time zone, especially Indiana, where time zone is already wonky due to legislation. This also happens when connected to VPN outside of your current time zone. Both Admin Console Timezone detection options yield this result. Did this work before? No Chrome version: 58.0.3029.78 Channel: beta OS Version: 9334.52.0 Flash Version: Shockwave Flash 25.0 r0 Attached file is me not on VPN. There are some bugs open about Timezone auto-detect happening even if you turn it off. This is NOT that issue; this is specifically that when time zone detection is on, time is detected incorrectly.
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May 1 2017
This is more of b/22673895 .
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May 2 2017
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May 5 2017
Resolving 606559 should give an easy userfacing workaround for this. dlimor@ there's an option in the admin console to turn on wifi-based geolocation for setting the timezone. That should address this issue for your users. It's off by default as we don't want to send wifi info without opt-in
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May 10 2017
I had tried this, but it still doesn't always resolve correctly both in-office or VPN. The issue with using this setting is that if it's enabled, there's no way to let the user opt-out of using it, and if it is disabled to allow the user to select if they are auto-detecting, the user cannot select WiFi as the auto-detect method. What would really work here would be to: - Admin settings: allow a default option with the ability to change (how Downloads has an option to default to Drive but allow user to change) - User settings: Add "Send WiFi hotspots to better detect time zone" as a checkbox indented under "Set time zone automatically" |
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Comment 1 by katierh@chromium.org
, May 1 2017