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Issue 715688 link

Starred by 1 user

Issue metadata

Status: Fixed
Owner:
Last visit > 30 days ago
Closed: Jun 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Feature



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Create a New Category for Feedback Sent From "Aw Snap" Page

Project Member Reported by hzl@chromium.org, Apr 26 2017

Issue description

Background: We plan to only process those feedback reports sent from the "Aw, Snap!" page for crash/bugs update.

Potential solution: If we can add a category into feedback reports, for example, "aw_snap_page", "help_report_an_issue", "short_cut" etc., then on the back end, we would be able to know where the reports came from and only process those sent from the "Aw, Snap!" page.
 

Comment 1 by hzl@chromium.org, Apr 26 2017

Labels: -Type-Bug Type-Feature
Thank you Ahmed for taking these two feature requests!
The Feedback reports filed from the "Aw, Snap!" page are already sent with Category="Crash" [https://cs.chromium.org/chromium/src/chrome/browser/ui/sad_tab.cc?type=cs&q=SadTab::PerformAction&l=166]

Did you want to change that value?
I think that should be sufficient, hzl@, no?
Status: WontFix (was: Assigned)
If this is sufficient. I will mark this as WontFix. Please reopen if otherwise.

Comment 5 by hzl@chromium.org, May 4 2017

Cc: afakhry@chromium.org
Owner: ----
Status: Available (was: WontFix)
Thank you Ahmed for figuring this out for us for ChromeBrowser. But for feedback reports sent from ChromeMobile (since they have two feedback systems), there is no specific category for feedback sent from "Aw, Snap" page yet.

In short, ChromeBrowser is fixed, but ChromeMobile is not.

Comment 6 by hzl@chromium.org, May 4 2017

Just making sure, @afakhry, is this new category/bucket of 'crash' also included for ChromeOS?
Yes. All reports from the aw snap page should be under bucket: Crash.

Comment 8 by hzl@chromium.org, May 8 2017

I just double checked. For user initiated feedbacks sent from ChromeMobile, they are separated into buckets like UserFeedback-Beta, UserFeedback-Blimp, UserFeedback-Canary, UserFeedback-Dev, UserFeedback-iOS. No specific bucket/category to show where they are from, either from "report an issue" or "send feedback" on aw snap page.
Owner: hzl@chromium.org
Status: Assigned (was: Available)
Please triage this or close it. Thanks!

Comment 10 by hzl@chromium.org, Jun 27 2017

Status: Fixed (was: Assigned)

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