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Issue metadata

Status: Duplicate
Merged: issue 713833
Owner: ----
Closed: May 2017
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Complete system freez - 2 times the last 41 hours

Reported by nurwegen...@googlemail.com, Apr 18 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9468.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3070.0 Safari/537.36
Platform: 9468.0.0 (Official Build) canary-channel glimmer

Steps to reproduce the problem:
1. Just need to use my chromebook glimmer some hours.
2. Perhaps when I watch an video on netflix, this was a.p. 41 hours ago
3. The last system freeze was a.p. 17 hours ago.

What is the expected behavior?
A running system.

What went wrong?
The hole system freezed. I can not do anything. The lid did not react to anything and no volume button, no touch, no fn-button, no power button.

I need to press the power button for about 3-5 seconds to shutdown the system.

Before I start this ticket/issue I search for a docu where the mentions chromeos system freeze log/debug how-tos. Sadly I found nothing. :-(

Did this work before? Yes The last canary version.

Chrome version: 59.0.3070.0  Channel: canary
OS Version: 9468.0.0
Flash Version: 25.0.0.156 /run/imageloader/PepperFlashPlayer/libpepflashplayer.so

Please tell me wich logs do you need when the chromeos system freezed in canary mode? I can provide them, but I need to know how I can do this.
 
net-internals-log.json
1.8 MB View Download
I hope the ouput from chrome://net-internals/#chromeos contains crash/freeze data. Look here at the attached file.
debug-logs_20170419-081737.tgz
1.4 MB Download
Please merge with:  Issue 706338 

I found a lot of crashes in chrome://crashes

Absturz-ID Chrome (Server-ID: c20cb68e80000000)
Absturz-ID Chrome (Server-ID: 3548631e90000000)
Absturz-ID Chrome (Server-ID: 13fc2d1e90000000)
Absturz-ID Chrome (Server-ID: 8dec751e90000000)
Absturz-ID Chrome (Server-ID: 0904cf9230000000)
Absturz-ID Chrome (Server-ID: 3a9e7b9230000000)
Absturz-ID Chrome (Server-ID: 02d9f2d640000000)
Absturz-ID Chrome (Server-ID: 1a61de7690000000)
Absturz-ID Chrome (Server-ID: d192d67690000000)
Absturz-ID Chrome (Server-ID: 4572967690000000)
Absturz-ID Chrome (Server-ID: d98442fc30000000)
Absturz-ID ChromeOS (Server-ID: babb4cfc30000000)
Absturz-ID ChromeOS (Server-ID: 47279ad690000000)
Absturz-ID ChromeOS (Server-ID: 61f5388e80000000)
Absturz-ID ChromeOS (Server-ID: ccfcd1fa90000000)
Absturz-ID ChromeOS (Server-ID: ec3721fa90000000)
Absturz-ID ChromeOS (Server-ID: 126ecb0e80000000)
Absturz-ID ChromeOS (Server-ID: 68c596fa90000000)
Absturz-ID ChromeOS (Server-ID: 76c42b5640000000)

Is this usefull?
Mergedinto: 713833
Status: Duplicate (was: Unconfirmed)

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