Capture screenshot return an empty image
Reported by
i...@andreamoro.eu,
Apr 17 2017
|
|||||||
Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36 Steps to reproduce the problem: 1. Open a site 2. Enter into mobile mode 3. Expand the ellipsis 4. Click the "Capture screenshot" What is the expected behavior? I was expecting somewhat the current windows state screenshot, but a blank / empty image is returned. The same happens with Canary, where the Capture whole page screenshot is available (and it doesn't work too). What went wrong? The returned image is empty Did this work before? N/A Chrome version: 57.0.2987.133 Channel: stable OS Version: OS X 10.11.6 Flash Version:
,
Apr 18 2017
Tested the issue on Mac 10.12.4 using latest stable 57.0.2987.133 and could not reproduce the issue (Able to see the content on the screenshot).Could you please review the attached screen cast and let us know if any steps missed from our side. ne
,
Apr 18 2017
,
Apr 18 2017
Any specific site this doesn't work on? Which device do you emulate?
,
Apr 18 2017
Ok recorded a video here to demonstrate the problem. Though I just realised that the capture works but only when the device mode is set to responsive. I was under the impression that was meant to work with all different devices, am I wrong? https://youtu.be/exbPi9Euf4A
,
Apr 18 2017
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Apr 18 2017
,
Apr 18 2017
Hmm... This works on my mac, chrome version 57.0.2987.133, www.test.it, iPhone6 with device frame visible. Also works on canary version 60. My mac is on 10.12.3 though, as well as mac from #c2. Maybe the problem is in mac version? Could you please attach what chrome://gpu says? Adding GPU team, maybe they could help. We are doing readbacks from the surface (see RenderWidgetHostImpl::GetSnapshotFromBrowser).
,
Apr 20 2017
Tested an array of site on a different mac and everything seems fine (Screenshot captured for responsive and non-responsive sites), so it is a computer problem. I've been experiencing strange issues since a while (e.g. Google Map terribly slow). Is there anything to "reset" chrome and start fresh to ascertain whether it's a compromised package or the generally the computer?
,
Apr 20 2017
Thanks for confirmation. I will close the bug as WontFix then. Regarding Chrome reset, see for example https://productforums.google.com/forum/#!topic/chrome/vE0K9wPvfYo |
|||||||
►
Sign in to add a comment |
|||||||
Comment 1 by manoranj...@chromium.org
, Apr 17 2017