New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 711415 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



Sign in to add a comment

Audio unsychronized causes video to buffer often

Reported by iamcoolk...@gmail.com, Apr 13 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36

Example URL:
https://www.youtube.com/watch?v=VJIDZ-CiBlM

Steps to reproduce the problem:
1. Start video
2. done an
3. d dusted

What is the expected behavior?
Video plays in sync with audio and no buffering

What went wrong?
Audio goes ahead or video plays slightly slow, so the video stops playing for about a second every 5-10 seconds to sync them until it happens again in the next 5-10 seconds

Did this work before? Yes This version, literally started happening on this video

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: 57.0.2987.133  Channel: stable
OS Version: OS X 10.11.6
Flash Version: Shockwave Flash 25.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Flash: Software only, hardware acceleration unavailable
Flash Stage3D: Software only, hardware acceleration unavailable
Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
Compositing: Software only, hardware acceleration unavailable
Multiple Raster Threads: Disabled
Native GpuMemoryBuffers: Software only, hardware acceleration unavailable
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Software only, hardware acceleration unavailable
Video Encode: Software only, hardware acceleration unavailable
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Unavailable
WebGL2: Unavailable
Driver Bug Workarounds
adjust_src_dst_region_for_blitframebuffer
decode_encode_srgb_for_generatemipmap
disable_framebuffer_cmaa
disable_multimonitor_multisampling
get_frag_data_info_bug
pack_parameters_workaround_with_pack_buffer
regenerate_struct_names
remove_invariant_and_centroid_for_essl3
reset_base_mipmap_level_before_texstorage
scalarize_vec_and_mat_constructor_args
set_zero_level_before_generating_mipmap
unfold_short_circuit_as_ternary_operation
unpack_alignment_workaround_with_unpack_buffer
use_intermediary_for_copy_texture_image
use_shadowed_tex_level_params
use_unused_standard_shared_blocks
Problems Detected
GPU process was unable to boot: GPU access is disabled in chrome://settings.
Disabled Features: all
Some GPUs on Mac can perform poorly with GPU rasterization. Disable all known AMD GPUs other than the R200, R300, and D series, which have been tested.: 613272, 614468
Disabled Features: gpu_rasterization
Multisampling is buggy on OSX when multiple monitors are connected: 237931
Applied Workarounds: disable_multimonitor_multisampling
Unfold short circuit on Mac OS X: 307751
Applied Workarounds: unfold_short_circuit_as_ternary_operation
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Mac drivers handle struct scopes incorrectly: 403957
Applied Workarounds: regenerate_struct_names
glGenerateMipmap fails if the zero texture level is not set on some Mac drivers: 560499
Applied Workarounds: set_zero_level_before_generating_mipmap
Pack parameters work incorrectly with pack buffer bound: 563714
Applied Workarounds: pack_parameters_workaround_with_pack_buffer
Alignment works incorrectly with unpack buffer bound: 563714
Applied Workarounds: unpack_alignment_workaround_with_unpack_buffer
copyTexImage2D fails when reading from IOSurface on multiple GPU types.: 581777
Applied Workarounds: use_intermediary_for_copy_texture_image
Mac Drivers store texture level parameters on int16_t that overflow: 610153
Applied Workarounds: use_shadowed_tex_level_params
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
glGetFragData{Location|Index} works incorrectly on Max: 638340
Applied Workarounds: get_frag_data_info_bug
glTexStorage* are buggy when base mipmap level is not 0: 640506
Applied Workarounds: reset_base_mipmap_level_before_texstorage
Decode and encode before generateMipmap for srgb format textures on macosx: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Insert statements to reference all members in unused std140/shared blocks on Mac: 618464
Applied Workarounds: use_unused_standard_shared_blocks
adjust src/dst region if blitting pixels outside read framebuffer on Mac: 644740
Applied Workarounds: adjust_src_dst_region_for_blitframebuffer
Mac driver GL 4.1 requires invariant and centroid to match between shaders: 639760, 641129
Applied Workarounds: remove_invariant_and_centroid_for_essl3
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Version Information
Data exported	4/13/2017, 3:40:28 PM
Chrome version	Chrome/57.0.2987.133
Operating system	Mac OS X 10.11.6
Software rendering list version	12.13
Driver bug list version	9.29
ANGLE commit id	c1a5d16e964a
2D graphics backend	Skia/57 ae9cc5d3588d52f4b371b55845704b25d88cf06d
Command Line Args	Chrome.app/Contents/MacOS/Google Chrome --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	0
In-process GPU	true
Passthrough Command Decoder	false
Sandboxed	false
GPU0	VENDOR = 0x1002, DEVICE= 0x9583 *ACTIVE*
Optimus	false
AMD switchable	false
Driver vendor	
Driver version	
Driver date	
Pixel shader version	
Vertex shader version	
Max. MSAA samples	
Machine model name	iMac
Machine model version	8.1
GL_VENDOR	
GL_RENDERER	
GL_VERSION	
GL_EXTENSIONS	
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	
Window system binding version	
Window system binding extensions	
Direct rendering	Yes
Reset notification strategy	0x0000
GPU process crash count	0
Compositor Information
Tile Update Mode	Zero-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	GPU_READ, SCANOUT
BGRA_8888	GPU_READ, SCANOUT, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
YVU_420	Software only
YUV_420_BIPLANAR	GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
UYVY_422	GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT

no
 
Labels: Needs-Triage-M57
Cc: sureshkumari@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Mac-10.12.4,Windows-7 and Linux Ubuntu-14.04 using chrome stable version 58.0.3029.81 and canary 60.0.3076.0 with the steps in comment#0.
iamcoolkid5101@ could you please upgrade the chrome to latest stable version and let us know your observations if the issue still persists.

Thanks.
I don't see any option to update in the options on the top right, nor has it auto-updated.

Thanks. 
Screen Shot 2017-04-20 at 4.13.37 PM.png
38.8 KB View Download
Project Member

Comment 4 by sheriffbot@chromium.org, Apr 20 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sureshkumari@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by hdodda@chromium.org, Apr 21 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
@iamcoolkid5101--- Navigate to the chrome://settings/help and you can update to your chrome version to the latest stable and write us with your observations.

Thanks!
I just checked Chrome's About page and it appears to have automatically updated, but the bug still occurs
Project Member

Comment 7 by sheriffbot@chromium.org, Apr 23 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
 iamcoolkid5101@gmail.com, I couldn't repro this bug. Please 1)make sure the network connection speed is good enough. 2) right click video, click Stats for nerds, check if the buffering health time is always at a good number (means not drop to 0 frequently)
Labels: Needs-Feedback
iamcoolkid5101@gmail.com, can you confirm if you still repro this bug on the latest chrome build?
no response from reporter@ for one month. close bug.
Status: WontFix (was: Unconfirmed)
As per comment#11, closing this issue as wontfix.

Thanks.

Sign in to add a comment