Google Cloud Print Driver for Windows Vista - Installer hangs
Reported by
ryan.mur...@gmail.com,
Apr 12 2017
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Issue descriptionChrome Version : 49.0.2623.112 m URLs (if applicable) : https://tools.google.com/dlpage/cloudprintdriver https://www.microsoft.com/en-us/download/details.aspx?id=11816 Other browsers tested: N/A Add OK or FAIL, along with the version, after other browsers where you have tested this issue: N/A Safari: Firefox: IE: What steps will reproduce the problem? (1)Download Google Cloud Printer install file (2) Run install file, receive error 0x8007047e: The specified program requires a newer version of Windows. (3) Go to Download XPS Essentials Pack, choose "XPSEP Vista 64 bit.msu" (4) Run XPS Essentials pack install file, popup hangs saying "Windows Update Standalone Installer" Searching for updates... with only button option to select as "Cancel" and which does not close the installer. What is the expected result? Installs printer driver for Google Cloud printer. Per website, "Requires Google Chrome and Windows 7, Vista or XP with XPS Essentials Pack". I have Windows Vista 64-bit Service Pack 2. What happens instead? Installer encounters error, XPS pack installer hangs Please provide any additional information below. Attach a screenshot if possible.
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Apr 17 2017
@ryan.murphy -- Thank You for the report Could you please upgrade your Chrome to latest stable# 57.0.2987.133 and please provide us latest update. Thanks in Advance.
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Apr 17 2018
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by ranjitkan@chromium.org
, Apr 12 2017