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Issue 710527 link

Starred by 3 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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[Forum M59] Chrome freezes on slow internet

Project Member Reported by jainabhi...@chromium.org, Apr 11 2017

Issue description

Chrome Version: 59.0.3063.0
OS: Windows

What is the expected result?
Chrome should not crash on slow internet

What happens instead?
Chrome crashes on slow internet (as claimed by consumer)
Screenshot of windows Task manager when chrome crashes - attached

Crash IDs :  
4a98c3ad-710b-4168-b025-a045cb7219d5 (Server ID: e6328d0c80000000)
fa790e8b-f79d-44fc-b1df-6735ad221c85 (Server ID: 6bdeb99210000000)

Variations
16e0dd70-3f4a17df
da89714-4ad60575
6c18ba9d-d9bcea4c
241fff6c-8da23f5
c68ab9a3-6edc92c7
1e528f0f-15305a2
4c328cc8-3f4a17df
6025934e-3f4a17df
7c1bc906-f55a7974
2a33b90e-ed87566
1c752ce9-1c752ce9
cf558fa6-48a16532
a5cb8590-f23d1dea
a605b19e-f23d1dea
5ca89f9-f23d1dea
f1ab784a-3d47f4f4
76b48ab8-a2567007
31362330-3f4a17df
2d2fd3f5-2d2fd3f5
9e201a2b-3f4a17df
6eb432aa-3f4a17df
5274eb09-3f4a17df
57f575bb-3f4a17df
858ecb94-f23d1dea
68812885-f23d1dea
bcc907f7-3f4a17df
949c6e63-ca7d8d80
b684f56f-3d47f4f4
b791c1b8-f23d1dea
9773d3bd-803f8fc4
b22b3d54-720b026c
2e109477-4f8eb0c8
99144bc3-f23d1dea
9e5c75f1-9466f3f4
f79cb77b-3f4a17df
27219e67-1410f10
23a898eb-8729e685
e856c60b-ca7d8d80
62d3c5a9-f23d1dea
4ea303a6-b6f6eaaf
ce152c12-f23d1dea
3d7e3f6a-2eb01455
447469ba-ca7d8d80
7aa46da5-4995b330
64224f74-1410f10
56302f8c-ca7d8d80
de03e059-e65e20f2
64005e71-80deee2a
cac0a91c-ca7d8d80
ad6d27cc-3e870323
2697ea25-ca7d8d80
f56e0452-f23d1dea
f3ea30a0-7c7ea110
b2f0086-c79e88a0
ef25c1eb-ca7d8d80
7fc902e8-f23d1dea
477f6800-bbfbea97
6844d8aa-669a04e0
494d8760-f23d1dea
3ac60855-486e2a9c
f296190c-5192b0cf
4442aae2-a5822863
ed1d377-e1cc0f14
75f0f0a0-d7f6b13c
e2b18481-7158671e
e7e71889-e1cc0f14
644b8345-ca7d8d80
61b920c1-d941f9c6
e979f496-5a0b7d01
6cea8bf2-45fa0377
828a5926-80107d43
6069e8a4-3f4a17df
68b2d106-f23d1dea
da4aaa01-3f4a17df

Forum : https://productforums.google.com/forum/#!msg/chrome/Bb5h0R_GZAg/KypmJiGzAgAJ
 
Summary: [Forum M59] Chrome freezes on slow internet (was: [Forum M59] Chrome crashes on slow internet)
happening to me also, on two different computers
Cc: abdulsyed@chromium.org rpop@chromium.org
@zvanut.anze - Thank you for your feedback.
Can you provide us with crash IDs by visiting chrome://crashes page ?

Abdul, Rachel, want to put this on your radar. This could be a one of the reasons for crashes in ID, IN

Comment 4 by rpop@chromium.org, Apr 20 2017

Cc: cbentzel@chromium.org asanka@chromium.org ckrasic@chromium.org mef@chromium.org
adding some networking folks to see if anyone has heard of this behavior before.

More crashIDs from forum:  8e4b68e1-b4e0-48c4-bffb-8740b578db91 | 4a98c3ad-710b-4168-b025-a045cb7219d5 (código do servidor: e6328d0c80000000) | fa790e8b-f79d-44fc-b1df-6735ad221c85 (código do servidor: 6bdeb99210000000).

Comment 5 by asanka@chromium.org, Apr 21 2017

These postmortem crashes are a bit hard to dive into because they don't contain stack traces or system information other than what's included in the embedded protobuf. I couldn't find a decoding tool or somesuch since WinDbg et. al. can't read the minidump.

I manually cracked one open, but the sparse data included in the dump wasn't particularly enlightening. If anyone is interested I can provide the decoded data. All I can gather from it is that:
 * the crash happened during main loop run (normal browser operation, as opposed to startup / shutdown).
 * the UI and IO threads were running a task.

I don't have much to go on. :-/
Abhishek/Melody - are we seeing similar issues for M60?

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